Manager,Decision Systems

HSBC Global Services Limited; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

HSBC Global Services Limited in Bengaluru seeks an experienced professional for the role of Manager Decision Systems. The job focuses on implementing fraud and credit risk strategies within the Decision Systems production ecosystem, collaborating with stakeholders, and ensuring governance across changes.

You will test, validate, and optimize decision systems, leverage cloud and AI platforms, and drive efficient, scalable solutions for HSBC markets.

Qualifications

• 3–6 years in Fraud & Credit Lending landscape.
• Bachelor’s degree required; vendor decisioning or analytics products preferred.
• Experience with Cloud, Digital Tech and AI platforms is an added advantage.

Responsibilities

• Implement Fraud & Credit Risk Strategies in Decision Systems production ecosystem in consultation with stakeholders across HSBC markets.
• Support testing and validation of decision system changes; perform root cause analyses on production incidents.
• Contribute to decision systems optimization using new-age tools and open-source tech; plan rollout across HSBC markets.
• Deliver operational monitoring and MI in line with defined governance during change lifecycles.
• Develop cost-effective code and automate repetitive programming steps.

Skills

Fraud risk

Credit risk

Data management

Data visualization

Dashboard design

Stakeholder management

Python

SQL

Google Cloud Platform

BigQuery

Big data

GitHub

Education

Bachelor's degree

Tools

Experian Power Curve

SAS Intelligent Decisioning

SAS Viya

Porvenir

Job description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Decision Systems

In this role, you will:

• Take measures to effectively and efficiently implement Fraud & Credit Risk Strategies in Decision Systems production ecosystem, in consultation with changed stakeholders from different functions across HSBC market.
• Extend strategic support for testing and validation of all decision system changes. Investigate and resolve any production incidents by conducting appropriate root cause analysis
• Significantly contribute towards decision systems optimization with use of new age tools / frameworks including the use of open-source technologies. Devise strategies to support the roll out of Future State decision system across HSBC markets.
• Observe the defined standard line agreement and deliver management information to support operational monitoring of decision systems service.
• Responsible for ensuring adherence to the defined governance processes throughout the change lifecycle of decision systems deliveries.
• Responsible for ensuring the development of cost-effective code for assigned projects. Manages the automation of repetitive programming steps to reduce the need for manual intervention
• Take charge in the maintenance of generated programs, queries independently deliver medium to high level complexity strategies.
• Enable support and provide design solutions to complex business requirements, Prioritize best practice adoption.

To be successful you will:

• Must have work experience with 3-6 years in Fraud & Credit Lending Landscape. Exposure to Banking Analytics or equivalent experience in Business, Finance, or related field.
• Bachelor’s degree is must. Experience of Vendor Decisioning or Analytics products is preferred. Experian Power Curve, (SAS) Intelligent Decisioning, SAS Viya, Porvenir
• Experience in Cloud, Digital Technology and Cognitive artificial intelligence platforms will be an added advantage. Excellent coding and testing skills and mentoring skills.
• Strong background working with large-scale data, data management, data quality, visualization and dashboard design and regulatory and compliance matters.
• Strong communication, stakeholder management, presentation, and interpersonal skills. Strong problem-solving skills, adaptability to change and changing work priorities and ability to drive results.
• Strong programming knowledge of Statistical Analysis System, Structured Query Language, Python, Google Cloud Platform, Big Query, Bigdata, GitHub is desirable
• Exposure to coding best practices and optimization techniques. Knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.

We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc.,

We consider all applications based on merit and suitability to the role".

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