Manager - Content & Brand
Marketing Department | Reports to CEO | Full-Time | Office-Based
ROLE OVERVIEW
Position Title
Manager - Content & Brand
Department
Marketing
Reports To
CEO
Location
Office
Employment Type
Full-Time
MISSION OF THE ROLE
To build a strong, differentiated brand presence and drive business growth through high-impact, data-driven content across all channels - website, campaigns, and digital platforms - ensuring alignment with sales objectives, product positioning, and industry targeting.
KEY OUTCOMES & SUCCESS CRITERIA
The Manager - Content & Brand will be measured against the following six outcomes:
Outcome
Measurable Success Criteria
Brand Repositioning
≥90% alignment of all content and communications with industry-focused, solution-led positioning across website, collaterals, and campaigns.
Sales & Outbound Enablement
High-impact, industry-specific collaterals and pitch decks with ≥80% adoption by outbound teams and measurable improvement in response rates, conversions, and deal velocity.
Website & Content Performance
Consistent growth in website traffic, engagement, and industry/application-specific page performance contributing to inbound lead generation.
B2B Digital & Social Impact
Targeted digital content that improves engagement, generates inbound inquiries, and supports outbound credibility across prospecting, follow-ups, and nurturing.
Channel Partner Enablement
Partners equipped with ready-to-use marketing kits and co-branded content, with strong adoption and measurable contribution to pipeline.
Pipeline & Revenue Contribution
Content contribution to overall pipeline creation, improved conversion rates, faster deal closures, and ≥95% execution adherence.
KEY RESPONSIBILITIES
Brand & Content Strategy
- Develop and own the brand narrative, messaging framework, and content strategy aligned to business and sales objectives.
- Reposition and evolve brand identity across all touchpoints - website, campaigns, social, and partner materials.
- Create industry-specific, solution-led content that resonates with B2B buyers and decision-makers.
Content Execution & Multi-Channel Management
- Plan, produce, and publish high-quality content across the website, email campaigns, digital ads, and social platforms.
- Own SEO strategy and content optimisation to drive organic traffic and improve page rankings.
- Manage content calendars and ensure timely execution with consistent brand voice and quality.
Sales Enablement & Outbound Support
- Develop sales collaterals, pitch decks, one-pagers, case studies, and outreach sequences for outbound teams.
- Collaborate closely with Sales to understand customer pain points and translate them into compelling content.
- Track adoption of enablement materials and iterate based on field feedback.
Channel Partner Marketing
- Build and distribute co-branded marketing kits, campaign assets, and enablement content for channel partners.
- Drive partner adoption of marketing materials and measure contribution to inbound and partner-led pipeline.
Analytics & Performance Reporting
- Track and report on content performance metrics - traffic, engagement, leads, conversion rates, and pipeline influence.
- Use data to continuously optimise content strategy, channel mix, and messaging effectiveness.
REQUIRED COMPETENCIES
Technical
- CMS platforms
- SEO tools
- Analytics platforms
- Content strategy & editorial planning
- Brand positioning & storytelling
- Multi-channel content execution
- SEO & content optimisation
- Campaign content development
Behavioral
- Ownership of brand and messaging
- High attention to detail
- Structured planning & execution
- Creative thinking with business alignment
- Responsiveness & execution speed
Managerial
- Managing writers, designers & agencies
- Cross-functional collaboration (Sales, Product)
- Briefing clarity & expectation setting
- Quality control & feedback loops
WHAT GOOD LOOKS LIKE IN THIS ROLE
- You don't wait to be briefed - you spot content and brand gaps and drive them to resolution.
- Your content makes salespeople more effective in the field, not just looks good on the website.
- You can write a sharp brief, produce a compelling one-pager, and read a Google Analytics dashboard - all in the same week.
- You understand the difference between brand building and demand generation, and know how to do both.
- Partners and internal stakeholders trust your materials enough to use them without modification.