Manager - Commercial (Collection)

Aditya Birla Group; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Aditya Birla Group in Bengaluru seeks a Finance professional to manage end-to-end customer reconciliations, discount and GST working, cash flow, and credit management. You will coordinate with sales, SCM and finance to ensure smooth scheme settlements, quote variances, and timely debt collections.

The role involves leading MIS reporting, risk assessment, and proactive debt management to support working capital objectives.

Qualifications

• Experience in customer reconciliation and credit control.
• Strong understanding of receivables processes and cash flow management.
• Ability to analyze margins, pricing and discount schemes.

Responsibilities

• Manage MIS reports and deliverables for senior management.
• Own customer reconciliation and balances with accounts receivable.
• Oversee returns, shortfalls, and off-invoice discount reporting.
• Monitor discount schemes and pricing updates; support margin analysis.
• Drive collections and cash flow through proactive follow-up and reporting.
• Coordinate with sales, SCM and finance for scheme settlements and risk management.
• Lead department s teamwork and process improvements.

Skills

Customer reconciliation

Cash flow management

Collections

Margin analysis

Pricing

Tools

ERP system

Job description

This job involves managing complete Customer reconciliation (Invoice, RTV, QDN, Shortages, Payment) and Discount and GST working, LC process, Off Invoice discount checking, Shrinkage calculation Agreement part, Pricing, Credit Management, Scheme Management, Debtors Management, Receivables and Customer Service Initiative. Coordinate with Business Partner and within sales, SCM & finance dept to ensure smooth functioning of work responsibilities related to Scheme settlement to trade partners/credit note payables, credit control, Despatch and RTV reconciliation Receivables & MIS

Key Challenges

• Large Format Store Reconciliation, closure of Open issues and Sign off
• Price working based on Margin negotiation and updating in system
• Drive the collection basis the receivable overdue report
• Monitor system updated pricing factor monthly based on Invoices Billed and correcting if any changes
• Raising Debit and Credit Note for any Price Variance
• Margin analysis till Cost Before Advertisement, Vat and Discount impact
• Discount Process updating for Additional GST benefit availability calculation.
• Debtors Management and Risk Analysis
• Budgeting for Debtors and Collections for Working Capitol
• Provision Analysis and Managing
• Assisting Brand / Sales Team for Margin Negotiations
• Team Building

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Customer Management – Large Format and Depletion Key Account Management

• Managing the MIS reports and providing the same to seniors.
• Responsible for customer reconciliation.
• Manage Returns Reco and Shortages reco.
• Manage Off Invoice discount report.
• Discount working & Scheme Settlement
• Pricing working and Margin updation process
• Cash Flow Management and Driving Collections

KRA2 Risk Assessment

• Assessing risk in receivables
• Return Accounting Process
• Provision Analysis and Proactive action on Risk

KRA3 Customer Reconciliation

• Conduct customer reconciliation for receivables
• Visiting Customer and building Relationship

KRA4 Department Store collections improvement

• Drive Monthly reconciliation process reduce the booking discrepancies
• Fortnightly meetings with department store teams to firm up the cash flow
• Speedy issuance of credit notes and other debits Reduce in Debtor days by 4 days average

KRA5 Statutory forms collections & Market Visit

• C Forms collections till Q2 FY 14 & monthly Customer meet