Manager - Billing Operations

Cardinal Path, LLC; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Dentsu in Bengaluru is seeking a Manager - Billing Operations to lead the billing and financial control processes for the market. The role focuses on building a high-performing team, implementing governance, and driving continuous improvement across multiple finance processes.

You will collaborate with Commercial Finance and Financial Control teams, oversee master data governance, and deliver accurate monthly and quarterly reporting to clients and leadership.

Qualifications

• 10+ years’ experience in Agency Media Operations or equivalent finance operations.
• Experience in developing and managing process, policy and procedure.
• Knowledge of auditing principles and practices is preferred.
• Strong systems and analytical skills with attention to detail.

Responsibilities

• Reviews and implements process controls to ensure deliverables are accurate and timely.
• Maintains documentation to ensure policy compliance and audit readiness.
• Manages master data governance and mappings across multiple systems.
• Develops KPIs and monitors performance and efficiency.
• Leads billing, reporting, and quarterly close activities with the client and internal teams.
• Drives continuous process improvement and best practices across operations.

Skills

Process governance

Billing operations

Team leadership

Process improvement

Auditing knowledge

MS Excel

MS Word

PowerPoint

Outlook

Tools

MS Excel

PowerPoint

Word

Outlook

Job description

## Manager - Billing OperationsApply: Bangalore: Full time: Posted Today: R1136922The purpose of this role is to manage the standard Operational Finance activities for the market. The role will build a successful team, manage process risk and drive continuous improvement initiatives across multiple processes.**Job Description:****Key responsibilities:*** Reviews and implements process controls to ensure Operational Finance deliverables are achieved on an accurate and timely basis* Maintains and reviews documentation ensuring compliance to policies and audit requirements* Ensures clear governance in place to manage changes to Master Data and its impact across multiple systems and processes including definitions and mapping rules* Develops and delivers on key process performance indicators* Effectively manages the team and it’s deliverables focussing on utilisation, effectiveness, cross training and engagement* Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies* Engages closely with Commercial Finance and Financial Control teams, as well as other internal and external stakeholders to resolve key process issues* Effectively manages risk and escalations where process deficiencies are identified **Financial & Corporate Accounting:*** Manage the monthly financial process and will work with internal team (planning, activation, and billing team) as well as the client* Discuss reporting, questions related to billing, resolve variances in billed vs. planned, and close out quarterly PO’s 90 days after MOS* Keep track and monitor active PO’s / authorizations* Ensure discrepancies are resolved within 90 days after MOS* Provide timely, accurate and meaningful information and reports to AOR Leadership Team and to client. Monthly & Quarterly reporting required by the client.* Develop and Manage group operations systems and controls, policies and procedures* Assist with internal and external audits**Client & Internal Relationships:*** Build trusting, collaborative relationships with clients and the AOR Leadership Team* Stay on top of business and client/agency concerns to head off issues early* Invest time to investigate opportunities in order to provide better reporting and analysis support* Ensure collaboration among all groups; fosters great teamwork* Provide appropriate management updates and solicit feedback and direction when appropriate**Strategic Thinking & Leadership:*** Ensure key information is provided to team regarding client/internal agency issues, changes in account status, etc.* Actively keep current with industry trends, tools – systems, research, resources and associations* Respond appropriately when presented with problems and issues* Seek lasting solutions rather than quick fixes* Ensure appropriate Finance/Accounting staff utilization* Provide guidance to team members and nurture/promote team environment* Train, motivate, and develop new Assistants/Associates on the billing/budget management procedures* Construct and deliver accurate, honest and timely performance management documents**EXPERIENCE/KNOWLEDGE REQUIRED*** 10 + years’ experience in Agency Media Operations – developing and managing process, policy and procedure* Knowledge of accepted accounting principles and practices* Knowledge of auditing principles and practices* Demonstrate and utilize strong systems and analytical skills* Ability to demonstrate a strong attention to detail, exhibit solid business instincts, and thrive in fast-paced environment* High-level proficiency in MS Word, PowerPoint, Excel and Outlook**Location:**Bangalore**Brand:**Bcoe**Time Type:**Full time**Contract Type:**Permanent