Manager - Billing Operations

Dentsu Aegis Network India Private Limited; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Dentsu in Bengaluru is seeking an experienced finance operations leader to manage monthly financial processes, governance and reporting for clients. You will collaborate with planning, activation and billing teams, resolve variances, and support audits.

The role emphasizes process controls, data integrity and stakeholder management. The candidate will lead a team, drive efficiency, and ensure timely, accurate reporting to the AOR Leadership Team and clients.

Qualifications

• 10+ years of experience in Agency Media Operations, building and managing process, policy and procedure.
• Strong knowledge of accounting principles and auditing practices.
• Demonstrated systems thinking and analytical capabilities.
• Excellent attention to detail and business acumen.
• Proficient in MS Word, PowerPoint, Excel and Outlook.

Responsibilities

• Reviews and implements process controls to ensure timely, accurate operational finance deliverables.
• Maintains documentation to comply with policies and audit requirements.
• Manages master data governance affecting multiple systems and processes.
• Develops and delivers key process performance indicators.
• Leads the team, focusing on utilisation, cross-training and engagement.
• Drives continuous process improvement and implements best practices.
• Collaborates with Commercial Finance and Financial Control, resolving issues with stakeholders.
• Manages risk and escalations related to process deficiencies.

Skills

Agency Media Operations

Accounting Principles

Auditing Principles

Analytical Skills

Attention to Detail

Leadership

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Key responsibilities:

• Reviews and implements process controls to ensure Operational Finance deliverables are achieved on an accurate and timely basis
• Maintains and reviews documentation ensuring compliance to policies and audit requirements
• Ensures clear governance in place to manage changes to Master Data and its impact across multiple systems and processes including definitions and mapping rules
• Develops and delivers on key process performance indicators
• Effectively manages the team and it’s deliverables focusing on utilisation, effectiveness, cross training and engagement
• Drives delivery of continuous process improvement initiatives and implements best practices to achieve operational efficiencies
• Engages closely with Commercial Finance and Financial Control teams, as well as other internal and external stakeholders to resolve key process issues
• Effectively manages risk and escalations where process deficiencies are identified

Financial & Corporate Accounting

Manage the monthly financial process and will work with internal team (planning, activation, and billing team) as well as the client. Discuss reporting, questions related to billing, resolve variances in billed vs. planned, and close out quarterly PO’s 90 days after MOS. Keep track and monitor active PO’s / authorizations. Ensure discrepancies are resolved within 90 days after MOS. Provide timely, accurate and meaningful information and reports to AOR Leadership Team and to client. Monthly & Quarterly reporting required by the client. Develop and Manage group operations systems and controls, policies and procedures. Assist with internal and external audits.

Client & Internal Relationships

Build trusting, collaborative relationships with clients and the AOR Leadership Team. Stay on top of business and client/agency concerns to head off issues early. Invest time to investigate opportunities in order to provide better reporting and analysis support. Ensure collaboration among all groups; fosters great teamwork. Provide appropriate management updates and solicit feedback and direction when appropriate.

Strategic Thinking & Leadership

Ensure key information is provided to team regarding client/internal agency issues, changes in account status, etc. Actively keep current with industry trends, tools – systems, research, resources and associations. Respond appropriately when presented with problems and issues. Seek lasting solutions rather than quick fixes. Ensure appropriate Finance/Accounting staff utilization. Provide guidance to team members and nurture/promote team environment. Train, motivate, and develop new Assistants/Associates on the billing/budget management procedures. Construct and deliver accurate, honest and timely performance management documents.

Experience/Knowledge required

• 10 + years’ experience in Agency Media Operations – developing and managing process, policy and procedure
• Knowledge of accepted accounting principles and practices
• Knowledge of auditing principles and practices
• Demonstrate and utilize strong systems and analytical skills
• Ability to demonstrate a strong attention to detail, exhibit solid business instincts, and thrive in fast-paced environment
• High-level proficiency in MS Word, PowerPoint, Excel and Outlook

Location: Bangalore

Brand: Bcoe

Time Type: Full time

Contract Type: Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.