Manager - Auto Claims

TATA AIG General Insurance; Ambala; On-site; INR 500,000 - 900,000; Full time

Job summary

Tata AIG General Insurance seeks a skilled professional with 3-5 years of experience in motor claims and body‑paint workshop operations. You will negotiate with dealers, manage large-value claims, and drive cost efficiency while ensuring faster settlements and adherence to claims policies.

The role also involves conducting workshops and ongoing training, optimizing settlement ratios, and contributing to overall claims performance in a dynamic, field-based environment.

Qualifications

• 3-5 years of experience in Motor Claims & Body paint Workshop.

Responsibilities

• Negotiate with dealers.
• Large value claims handling.
• Avoid cost wastage.
• Conduct workshops.
• Regular training on claims policies.
• Faster settlements.
• Settlement ratio-97%.
• Investment ratio-3%.

Skills

Negotiation

Claims handling

Workshop coordination

Training

Education

Diploma in Automobile

Mechanical Engineering degree

Experience in Claims

Job description

Role Summary

Closing Ratio/Meeting all KPI of team member& Self

• Negotiate with dealers
• Large Value Claims handling
• Avoid cost wastage
• Workshops
• Regular training of claims policies
• Faster settlements
• Settlement Ratio-97%
• Investment Ratio-3%

Key Accountabilities/ Responsibilities

Stakeholder interfaces

Experience

3-5 years of experience in Motor Claims & Body paint Workshop.

Education

• Preferably Diploma in Automobile,
• Graduate from MechanicalEngineer
• Graduate from Any discipline with prior experience in Claims