Manager, AR

ModMed; Hyderabad; On-site; INR 4,000,000 - 6,000,000; Full time

Benefits offered by this job

Meals & Snacks

Insurance Coverage

Annual wellness allowance

Leave benefits

Parental leaves

Holidays

Job summary

ModMed India is hiring a RCM AR Manager to lead and mentor a high-performing team in Hyderabad, coordinating with onshore and offshore groups to drive revenue cycle management excellence.

You will focus on reducing denials, improving AR outcomes, and leveraging automation and AI tools to streamline operations while aligning with company standards and global initiatives.

Qualifications

• Bachelor’s degree in a relevant field and industry certifications in RCM/Healthcare operations are preferred.
• Extensive experience in provider RCM with leadership of large delivery teams is required.

Responsibilities

• Lead and mentor a high-performing RCM AR team to maintain top-tier service delivery.
• Drive RCM excellence: prevent denials, resolve AR, and optimize workflow efficiency.
• Foster global collaboration across locations to resolve escalations and ensure SOP adherence.
• Leverage AI-driven tools, data analytics, and automation to enhance efficiency.
• Collaborate with Quality and Training to review KPI trends and lift performance.
• Oversee new client onboarding and knowledge transfer between onshore/offshore teams.
• Promote an open-door culture and a positive work environment.
• Inform leadership with actionable RCM findings and standardization recommendations.

Skills

RCM Leadership

Data Analytics

Automation

People-first Leadership

Cross-Geo Collaboration

Education

Bachelor’s Degree in Human Science / Commerce / Business Administration

Tools

Data analytics platforms

Automation tools

Job description

Join the Team Modernizing Medicine

At ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This “for doctors, by doctors” philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”

• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties

• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

ModMed

About ModMed

At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

Our team thrives on a culture built around our core values:

Create customer delight

Save time

Innovate boldly, then make things happen

Align passion with purpose

Think big. Have fun. Do good.

If you are driven to make a difference in healthcare technology while leading with empathy, innovation, and collaboration, we welcome you to grow your career with us.

Job Title: RCM AR Manager

Department: ModMed India

Reports To: AVP, Global Operations

Location: Hyderabad (Full-time, Office-based)

Shift: India Night Shift (collaborating with onshore & offshore teams)

Position Summary

The RCM AR Manager is a vital leadership position within our India Operations Team, serving as a key partner to our onshore teams to drive our “One Team” culture. In this role, you will build, mentor, and empower a high-performing team to ensure seamless day-to-day operations, meet productivity goals, and consistently deliver exceptional service standards.

Reporting directly to the AVP of Global Operations for BOOST India, you will play an instrumental role in shaping our growing operations from the ground up. If you are a people-first leader passionate about revenue cycle management (RCM) quality, automation, and continuous process improvement, this is the place to align your passion with purpose!

What You’ll Do (Essential Duties & Responsibilities)

Lead & Empower: Build, develop, and mentor a highly motivated, knowledgeable RCM AR team to maintain top-tier service delivery and high-quality performance.

Drive RCM Excellence: Bring hands-on RCM expertise focused on preventing denials, resolving Accounts Receivable (AR), and optimizing workflow efficiency.

Foster Global Collaboration: Work across geographic locations to resolve RCM escalations, streamline operations, and ensure adherence to ModMed’s compliance standards and standard operating procedures (SOPs).

Leverage Technology & Innovation: Adapt to highly automated environments and champion AI-driven tools, data analytics, and tech-forward solutions to continuously enhance efficiency.

Optimize Quality & Training: Collaborate closely with Quality and Training teams, as well as onshore coordinators, to review KPI trends, address root causes, and elevate team performance.

Support Seamless Implementations: Oversee new client onboarding to proactively identify challenges and facilitate smooth knowledge transfer between onshore and offshore teams.

Champion Culture: Promote an open-door policy, demonstrating an accessible, supportive leadership style that fosters an engaging, positive work environment.

Inform & Advise: Function as a key stakeholder in process standardization initiatives, sharing critical RCM findings and actionable recommendations with executive leadership.

What You Bring (Qualifications & Experience)

Education & Certification

Bachelor’s Degree (preferably in Human Science, Commerce, or Business Administration).

Relevant industry certifications in RCM/Healthcare operations are preferred.

Experience & Skills

Industry Expertise: 12–15 years of relevant working experience in core Provider RCM, including at least 5 years as a Manager leading a delivery team of ~100 FTEs across various functions.

RCM Leadership: Deep, hands-on knowledge of physician RCM workflows, best practices, and denial resolution strategies.

Tech-Savvy Mindset: Demonstrated proficiency with data analytics, automation, and AI-driven tools.

People-First Leadership: Proven success in championing quality/process improvements while building a supportive, employee-centric workplace aligned with company values.

Cross-Geographic Collaboration: Experience working effectively with multi-regional teams; start-up or ground-up operational experience is a strong plus.

Work Alignment: Flexibility to work the India night shift to partner with global teams and willingness to work full-time on-site from our Hyderabad office.

Why Join ModMed?

At ModMed, we believe our people are our strongest asset. We offer an inclusive environment where innovative ideas are welcomed, achievements are celebrated, and professional development is supported. We are committed to fostering diversity, equity, and belonging across all our global teams.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not:

• Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;

• Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or

• Conduct hiring via informal messaging apps or personal email IDs.

All official communication is made only through verified channels, our website, and recognised recruitment platforms.

We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [e-mail] .

ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.