Manager - AOCC -

GMR Group; Nagpur District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

GMR Group is seeking a senior aviation operations leader to oversee airside, AOCC and slots. You will manage resource allocation, drive OTP, and coordinate with airlines, ground handlers, and authorities across shift duties.

Strong leadership and extensive aviation experience are essential. The role requires coordinating internal teams and external agencies, ensuring regulatory compliance and effective incident response.

Qualifications

• Graduate or postgraduate from a reputed university.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Proficient in using different software used in airport operations.

Responsibilities

• Monitor allocation of airport resources (parking stands, gates, check-in counters, baggage reclaim) during shift duties.
• Ensure On Time Performance (OTP) and effective emergency handling as per Airport Emergency Plan and regulations.
• Coordinate with airlines, ground handlers, CISF/ATC for operational requirements.
• Lead a team of 7+ staff across shifts and ensure liaison with internal and external stakeholders.

Skills

Leadership

Aviation operations

Stakeholder management

Team management

Problem solving & analytical thinking

Education

Graduate / Post Graduate from reputed university

MBA in Aviation Management

Tools

MS Office Suite

Airport operations software

Job description

Job Purpose

To ensure & monitor the allocation of Airport resources at GNIAL to achieve efficient operations leading to improve On Time Performance (OTP), effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport.

ORGANISATION CHART

Head – Airside, AOCC & Slots

Accountabilities & Key Performance Indicators

Responsible for ensuring efficient and optimum utilization of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., based on the customer needs and during his/her shift duties.

• No. of complaints.
• On Time Performance of flights

To monitor & adherence of OMDA, Implementation of Noise Abatement plan and SOPs in compliance with ICAO and DGCA Regulations and recommendations.

• No. of audits observations (internal)
• No. of non-compliance.
• No. of observations closed
• N o. of concerns in OMDA compliance

EXTERNAL INTERACTIONS

• Airlines/Ground handlers: Interaction with airlines/ground handlers in terms of operational requirements.
• Govt. agencies (CISF/ATC): Coordination for operational requirements.

INTERNAL INTERACTIONS

Department Head, subordinates, peers outside the department.

FINANCIAL DIMENSIONS

• N/A

Other Dimensions

• To manage a team of 7 staff or more in shifts
• Interaction with internal and external stakeholders.

Education Qualifications

• Graduate / Post Graduate from reputed university
• Proficient in MS Office especially in Excel, Word and Power point etc.
• Proficient in using different software

Relevant Experience

• Minimum 12 years of aviation experience in Operations

COMPETENCIES

• Personal Effectiveness
• Social Awareness
• Entrepreneurship
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Capability Building
• Strategic Orientation
• Stakeholder Focus
• Networking
• Execution & Results
• Teamwork & Interpersonal influence