Manager

Kondody Hotels & Resorts; Wayanad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Kondody Hotels & Resorts in India seeks a hotel operations professional to oversee daily hotel or resort operations, ensuring smooth functioning and guest satisfaction.

You will develop strategies to improve customer satisfaction and loyalty, manage budgets and financial reports to optimize profitability, supervise staff, coordinate with departments, and analyze market trends to stay ahead in the hospitality industry.

Responsibilities

• Oversee daily operations of the hotel or resort, ensuring smooth functioning.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Manage budgets and financial reports to optimize profitability.
• Supervise staff and provide guidance on excellent customer service.
• Coordinate with various departments to ensure seamless communication and collaboration.
• Analyze market trends and competitor activity to stay ahead in the industry.

Job description

• Oversee daily operations of the hotel or resort, ensuring smooth functioning.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Manage budgets and financial reports to optimize profitability.
• Supervise staff and provide guidance on excellent customer service.
• Coordinate with various departments to ensure seamless communication and collaboration.
• Analyze market trends and competitor activity to stay ahead in the industry.