Manager

ESP Engineered; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ESP Engineered in Gurugram District, Haryana is looking for a Brand Operations Manager. This role is responsible for ensuring effective execution of partnership agreements, driving brand growth and collaboration with cross-functional teams. The ideal candidate should possess a Bachelor's degree, 4-8 years of experience in brand management, and strong analytical skills, particularly in Excel and SQL. This position emphasizes a data-driven and relationship-focused approach to achieve operational excellence.

Qualifications

• 4–8 years in brand/key account management, category management, or operations.
• Experience in e-commerce, B2B marketplaces, or FMCG.
• Ability to manage multiple projects with high attention to detail.

Responsibilities

• Manage and operationalize Joint Business Plans (JBPs) for partnerships.
• Monitor key performance metrics and provide actionable insights.
• Identify opportunities to increase brand visibility and sales.

Skills

Analytical skills

Relationship management

Problem-solving

Execution orientation

Education

Bachelor’s degree in Business, Economics, Marketing, or related field

Tools

Excel

SQL

Job description

Agrim is seeking aBrand Operations Managerto own the post-partnership execution and growth of strategic brands on our platform. This role focuses onrunning day-to-day operations, ensuring flawless execution of agreements, and driving sustainable growth for partner brands. The ideal candidate is detail-oriented, data-driven, and collaborative, with strong problem-solving skills to ensure both Agrim and partner brands succeed.

Key Responsibilities

Partnership Execution:Manage and operationalize Joint Business Plans (JBPs) and other partnership agreements, ensuring deliverables are met on time.

Performance Tracking:Monitor key performance metrics (sales, penetration, category share, fulfillment, returns, etc.) for each brand and provide actionable insights.

Growth Enablement:Identify opportunities to increase visibility, adoption, and sales of partner brands on Agrim’s platform.

Partner Relationship Management:Act as the day-to-day contact for partner teams, ensuring smooth communication and timely resolution of queries.

Escalation Handling:Resolve operational issues (pricing, inventory, listing, seller disputes, logistics, etc.) quickly and effectively.

Cross-functional Coordination:Work with supply, category, product, and logistics teams to align on plans and troubleshoot bottlenecks.

MIS & Reporting:Build and maintain regular dashboards and reports for brand performance and share them with both internal and external stakeholders.

Process Improvement:Identify gaps in workflows, suggest automation or process fixes, and improve efficiency of brand management.

Market Insights:Stay updated on competitor activities and customer behavior to recommend brand-level interventions.

Qualifications

Education:Bachelor’s degree in Business, Economics, Marketing, or related field.

Experience:4–8 years in brand/key account management, category management, or operations in e-commerce, B2B marketplaces, or FMCG.

Analytical Skills:Strong proficiency in Excel and data interpretation; SQL knowledge mandatory.

Execution Orientation:Ability to manage multiple projects with high attention to detail and deliver results under tight deadlines.

Relationship Management:Strong interpersonal skills to manage partner expectations and internal stakeholders effectively.

Problem-solving:Proactive in identifying issues and resourceful in driving solutions.

Mindset:Highly organized, growth-oriented, and comfortable in a fast-paced, evolving environment.