Management Associate Program

NxtWave; Maharashtra; On-site; INR 350,000 - 500,000; Full time

Job summary

NxtWave is looking for a Program Management Associate (PMA) at NIAT Campuses in Maharashtra to facilitate academic operations and improve student experience. You will collaborate across teams to manage schedules, assist students, and support program execution.

The role requires a Bachelor’s degree and proficiency in Google Sheets/Excel. Join us to contribute to strategic initiatives and gain a strong foundation in program management.

Qualifications

• Bachelor's degree in any discipline (Business, Commerce, Arts, Science, etc.).
• Proficiency in Google Sheets/Excel.
• Excellent verbal and written communication skills.
• High attention to detail and strong organizational capabilities.

Responsibilities

• Develop and manage daily and weekly class schedules.
• Act as the primary point of contact for student queries.
• Collaborate with Program Managers for academic program planning.
• Identify operational inefficiencies and recommend improvements.

Skills

Google Sheets/Excel proficiency

Excellent communication

Digital tools comfort

Organizational capabilities

Problem-solving

Stakeholder management

Time management

Adaptability

Education

Bachelor's degree in any discipline

Job description

Job Title: Program Management Associate (PMA)

Location: NIAT Campuses (On-site)
Department: Academic Operations
Reporting To: Program Manager

Role Overview

The Program Management Associate (PMA) plays a pivotal role within NIAT’s academic operations ecosystem, functioning as a hybrid contributor across execution and program management support. This role is designed for individuals who can effectively manage day‑to‑day operations while demonstrating the ability to think strategically and contribute to continuous program improvement.

As a PMA, you will ensure seamless academic delivery, enhance student experience, and collaborate cross‑functionally to drive operational excellence. This position serves as a strong foundation for career progression into Program Management and leadership roles within NIAT.

Key Responsibilities

1. Academic Operations & Execution

• Develop and manage daily and weekly schedules for classes, labs, and assessments
• Coordinate with academic teams to manage session availability on the Learning Management System (LMS)
• Oversee content deployment across LMS environments (Beta, Gamma, Live), including updates and issue resolution
• Track and maintain student data, including attendance, submissions, and engagement metrics
• Execute communication campaigns using tools such as WebEngage for reminders, nudges, and announcements
• Maintain structured trackers, dashboards, and reports using Google Sheets/Excel

2. Student Support & Campus Coordination

• Act as the primary point of contact for student queries, ensuring timely and professional responses
• Facilitate coordination between students, academic mentors, and internal support teams
• Support execution of academic activities including assessments, workshops, placement drives, and campus events
• Ensure smooth on‑ground academic operations and student experience

3. Program Management & Strategic Support

• Collaborate with Program Managers to support planning and execution of academic programs
• Identify operational inefficiencies and recommend process improvements
• Work cross‑functionally with academic, product, content, and student success teams to resolve issues
• Support branding initiatives and student engagement activities on campus
• Coordinate with placement and training teams to streamline students’ transition into the workforce

Required Skills & Qualifications

• Bachelor’s degree in any discipline (Business, Commerce, Arts, Science, etc.)
• Proficiency in Google Sheets/Excel (filters, basic formulas, data management)
• Strong comfort with digital tools, dashboards, and LMS platforms
• Excellent verbal and written communication skills
• High attention to detail and strong organizational capabilities
• Demonstrated ownership, accountability, and proactive execution mindset
• Familiarity with AI tools (e.g., ChatGPT) for drafting communication and operational support is an added advantage
• Problem‑solving and analytical thinking
• Stakeholder management and collaboration
• Time management and multitasking
• Adaptability in a fast‑paced environment
• Structured progression path to Program Manager roles
• Exposure to large‑scale academic program operations
• Opportunity to contribute to strategic initiatives and organizational growth
• Long‑term pathway toward leadership roles such as Chief of Staff – Program Operations

Why Join NIAT?

At NIAT, you will be part of a fast‑growing academic ecosystem focused on innovation, student success, and operational excellence. This role provides a unique blend of execution and strategic exposure, enabling you to build a strong foundation in program management and leadership.