FBS Mainframe System Administration- Application Subject Matter Expert II

Capgemini; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Comprehensive benefits package

Career development and training opportunities

Flexible work arrangements

Private Health Insurance

Pension Plan

Paid Time Off

Job summary

A global technology consulting leader is seeking an Insurance Mainframe Job Subject Matter Expert to ensure the operational integrity of mainframe environments. In this role, you will analyze job failures, optimize performance, and collaborate with various teams to maintain compliance and efficiency. Advanced knowledge of mainframe technologies, incident management, and batch job scheduling is required. Competitive salary and performance bonuses, alongside comprehensive benefits, are offered including flexible work arrangements.

Qualifications

• Advanced knowledge in mainframe technologies including JCL, COBOL, DB2, and CICS.
• Experience in batch job scheduling and performance tuning.
• Strong analytical skills for incident and problem management.

Responsibilities

• Analyze and resolve job failures and performance bottlenecks.
• Maintain mainframe environments and optimize resource utilization.
• Ensure jobs comply with regulatory and security standards.

Skills

Mainframe Technologies

Patches

System Administration

zOS

Batch job scheduling tools (e.g., Control-M, CA7)

Knowledge of spool management

Excellent problem-solving skills

Insurance domain experience

Job description

Overview

The Insurance Mainframe Job Subject Matter Expert (SME) team is responsible for ensuring the stability, performance, and operational integrity of the mainframe environment supporting insurance applications. Key functions include core responsibilities, environmental support, performance tuning, and compliance & collaboration.

Responsibilities

• Incident Management: analyze and resolve job failures, spool issues, and performance bottlenecks; provide root cause analysis (RCA) and implement preventive measures
• Environment Support: maintain mainframe environments for development, testing, and production; coordinate with infrastructure teams for system health and resource optimization
• Performance Tuning: monitor CPU, spool, and memory utilization; optimize job configurations to reduce resource consumption
• Compliance & Audit: ensure jobs comply with regulatory and security standards; maintain documentation for audits and governance
• Collaboration: work closely with application teams, operations, and business units; provide technical guidance and best practices for job design and execution

Key Responsibilities

• Environment Support & Stability: manage and maintain mainframe environments for development, testing, and production; monitor system health, resource utilization, and job performance
• Batch Job Expertise: oversee scheduling, execution, and troubleshooting of insurance-related batch jobs; analyze job failures, spool issues, and CPU spikes; implement preventive measures
• Incident & Problem Management: provide RCA for outages and performance issues; collaborate with operations and application teams to resolve incidents promptly
• Performance Optimization: tune jobs and system parameters to improve efficiency and reduce resource consumption; implement best practices for job design and output management
• Compliance & Documentation: ensure adherence to regulatory, security, and audit requirements; maintain detailed documentation for processes and incident resolutions

Qualifications

• Mainframe Technologies
• Patches
• System Administration
• zOS
• Mainframe technologies (JCL, COBOL, DB2, CICS) - Advanced
• Batch job scheduling tools (e.g., Control-M, CA7) - Advanced
• Knowledge of spool management, CPU optimization, and performance tuning - Advanced
• Excellent problem-solving and communication skills - Advanced
• Insurance domain experience is a plus - Advanced

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. Capgemini’s revenues were €22.5 billion in 2023.