Mainframe Application Support Module Lead

Sopra Steria; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading technology firm based in Dadri is seeking a Mainframe Production Support Module Lead. This role requires individuals with 4-6 years of experience in production support and solid knowledge of COBOL, JCL, and job monitoring. The candidate must possess excellent communication skills, be willing to work in 24×7 rotational shifts, and manage task deliveries with quality standards. An academic background in B.E./B.Tech. is mandatory. The position promotes inclusivity and values diverse applicants.

Qualifications

• 4-6 years of experience in production support.
• Good communication skills are essential for the role.
• Willingness to work in 24×7 rotational shifts.
• Ability to work 24x7 rotational shifts (Europe/India).
• Experience with DB2 and job schedulers like Control-M is a plus.
• Good communication and report generation.

Responsibilities

• Provide production support and fix bugs.
• Deliver tasks on time while maintaining quality standards.
• Participate in implementation activities.
• Handle ad-hoc requests for status or reports.
• Participate in implementation activities.

Skills

COBOL

JCL

Job spool

File handling

Batch monitoring

Proactive learning

Multi-tasking

Multi-tasking

24x7 shift

Education

B.E./B.Tech.

Tools

Jira

ServiceNow

Confluence

Job description

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end‑to‑end solutions to make large companies and organisations more competitive by combining in‑depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.

Job Description

Position: Mainframe Production Support Module Lead
Experience: 4-6 Years
Location: Noida
Shift: 24/7

Responsible for production support, bug fixing and deliver assigned tasks as per predefined timelines and quality standards.

Must Have Working Knowledge On:

• COBOL, JCL, Job spool, File and Abend handling
• Monitor and support the batch
• Work on the resolution of assigned batch tickets
• Analysis and reporting of possible batch incidents
• Handle ad‑hoc requests for Service status or one‑time information retrieval/reports
• Participate in implementation activities
• Ability to multi‑tasking and proactive learning
• Should be willing to work in 24 × 7 rotational Europe/India shift

Good To Have Skills:

• Awareness of planner applications or job schedulers like control‑M
• Awareness of mainframe abends
• Awareness of DB2 database
• Awareness of Incident/Problem management tools (Jira, ServiceNow, Confluence or any other tool etc.)

Qualifications

B.E./ B.Tech.

Additional Information

Excellent verbal and written communication
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.