Maconomy Systems Administrator

ICF; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

ICF is seeking a Maconomy System Administrator to provide ongoing support for the Maconomy ERP and EBIS reporting. The role includes user training, system maintenance, and collaboration with Finance, IT, and Operations to align processes post-acquisitions and for consolidation/reporting.

Ideal candidates will have 3+ years in a systems administrator role within international settings, strong Excel skills, and familiarity with data visualization tools.

Qualifications

• Minimum of 3 years in a Systems Administrator role in an international setting.
• Experience in supporting local and international stakeholders.
• Strong written and verbal communication skills.

Responsibilities

• Provide Maconomy system support and maintenance for the Maconomy ERP and related applications.
• Train users on Maconomy modules and document processes.
• Maintain data import files and system documentation.
• Collaborate with Finance, IT and Operations on setup and maintenance.
• Assist with migrations of new companies and security administration.
• Manage and resolve support desk tickets in a timely manner.

Skills

Maconomy admin

Systems administration

Excel skills

Communication

Power BI

Tools

Maconomy Extender

Job description

Job Description:

About ICF

ICF (NASDAQ: ICFI) is a global consulting services company with over 9,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists collaborate with digital strategists, data scientists and creatives. We combine unmatched industry expertise with innovative engagement capabilities to help organizations solve their most complex challenges.

Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Working at ICF means applying a passion for meaningful work with intellectual rigour to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to assist our clients and benefit their constituencies. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

About The Role

The successful candidate will provide Maconomy System support on the Maconomy ERP systems and related applications, including EBIS reporting (SAP Business Objects) / Web and mobile user interfaces to the E&A (Europe & Asia) Group to achieve the required business objectives. The ideal candidate will be responsible for the following:

Job Role / Responsibilities

• Guidance and collaboration between E&A Finance, IT and Operation teams related to the set-up and maintenance of the system.
• Training users on the Maconomy financial system modules
• On-going maintenance and support of the Maconomy accounting system and related applications.
• Evaluating issues and developing solutions to problems encountered with the Maconomy system and related applications.
• Communicating with end users on support issues and managing the support process with Maconomy Support
• Review and recommend changes to the Maconomy systems ERP portfolio.
• Assist with the migration/setup of new companies (following acquisitions being migrated onto Maconomy to align processes and support efficiencies around consolidation / reporting / workflows) as well as projects within Maconomy, including security administration, maintaining users, groups, and user roles.
• Create and maintain data import files to automate/simplify the upload of data.
• Maintain and develop system process documentation.
• Consult with key users to identify and understand critical requirements (including reporting requirements and enhancements).
• Assist and play a key role with the Business Transformation team on financial system upgrades, transitions, implementations, and general process/procedural changes.
• Maintenance of employee and user records
• Day to day Maconomy ad hoc support to the Business
• Ensuring timely maintenance and closure of support desk tickets.

Experience / Skillset

• Maconomy systems administration / Knowledge desired
• Minimum of 3 years previous experience in a Systems Administrator role essential, ideally in an international corporation setting
• Familiarity with supporting local and international stakeholders.
• Clear and confident (oral and written) communicator.
• Awareness / understanding of end-to-end life cycle for Projects/initiatives (preferable but not essential)
• Particularly good standard of Microsoft Excel skills desirable
• Good knowledge of MS office suite of products expected.
• Power BI or data visualisation skills desirable but not essential
• Ability to write / amend VBA would be beneficial although not fundamental.
• Knowledge of Cloud (SaaS) hosted software solutions.
• XML, MPL or Java coding experience would be very welcome (Maconomy Extender skills desirable to support and develop Maconomy back-end customisations)

Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [e-mail] for assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Bangalore, India (II78)