Lyric COS Payroll India_Pune 171733

Automatic Data Processing, Inc.; Pune District; On-site; INR 500,000 - 700,000; Full time

Job summary

Automatic Data Processing, Inc. in Pune is seeking a client-facing associate to ensure payroll processing and service for allocated clients run smoothly. You will respond to client inquiries, manage emails and meeting invites, and resolve routine concerns with predefined solutions.

You will build strong relationships with a diverse portfolio, apply knowledge of ADP payroll products to client needs, and identify improvements that let customers focus on their core business.

Qualifications

• Clear spoken and written English language.
• Strong Excel skills.
• Strong time management ability to prioritize and meet deadlines.
• Client focused.
• Flexible and supportive.
• Good communication.
• Problem solving.
• Results orientated.
• Experience within a global organization talking to clients is essential.
• Experience working on deadline driven projects desirable.
• Knowledge of payroll would be an advantage.

Responsibilities

• Serve as a Payroll specialist and answer emails and meeting invites to handle routine client requests/queries.
• Resolve routine customer concerns with pre-defined solutions.
• Build strong relationships with a portfolio of clients.
• Develop and leverage understanding of ADP products to support client needs.
• Look for solutions which allow customers to focus on their core business.
• Drive positive defining moments with clients.

Skills

Clear spoken English

Strong Excel

Time management

Client focus

Flexible and supportive

Good communication

Problem solving

Results oriented

Experience with global clients

Deadline driven projects

Payroll knowledge

Job description

Job Description

This is a client facing associate role to ensure payroll and overall service for allocated clients go smoothly 1) Serve as a Payroll specialist and answer emails and meeting invites to handle routine client requests/queries with utmost care. 2) Resolve routine customer concerns with pre-defined solutions 3) Builds strong relationships with a portfolio of clients, 4) Develop and leverage a broad understanding of ADP products in support of client needs 5) Looks for solutions which will allow our customers to focus on their core business 6) Drive positive defining moments with client Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.

Skills required

• Clear spoken and written English language
• Strong Excel skills
• Strong time management ability to prioritize and meet deadlines
• Client focused
• Flexible and supportive
• Good communication
• Problem solving
• Results orientated
• Experience within a global organization talking to clients is essential
• Experience working on deadline driven projects desirable
• Knowledge of payroll would be an advantage

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.