London market underwriters, Rotational shifts and offs

WNS Holdings; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

WNS Holdings is hiring for London market underwriters with 1+ years of experience in the London market or Lloyds insurance. You will manage day-to-day production, monitor trends, and ensure SLAs are met.

Ideal candidates are graduates with knowledge of P&C Insurance, basic Excel, strong analytical and communication skills, and ability to work across underwriting cycles and audits. Collaboration with operations and training teams is expected.

Qualifications

• Graduate
• P&C Insurance
• Basic Excel knowledge
• Excellent analytical skills
• Good written and verbal communication

Responsibilities

• Manage day to day production and ensure SLAs are met
• Monitor analyses and report on trends in the key underwriting performance drivers
• Understanding of processing end-to-end underwriting cycle in clients application
• Knowledge of up-stream and down-stream processes of underwriting and how they are linked with each other
• Queue management effectively managing and monitoring the queue
• Perform deep dive audits and report out severity alerts process gaps
• Root cause analysis on feedback received from internal or external audits
• Review departmental procedure manuals for completeness and report out any possible gaps
• Discuss process updates with operations and training teams to develop clear understanding around the changes
• Perform accreditation for new hires as per the defined guidelines
• Perform additional audits are for agents identified under bottom quartiles and training need identification exercise is conducted by collaborating with operations and training team
• Publish weekly and monthly accuracy reports to the stakeholders
• Contribute towards process improvements through brainwaves and kaizen

Skills

Analytical skills

Communication skills

Excel basics

Education

Graduate

P&C Insurance

Job description

We are hiring for London market underwriters with 1+ years of experience in London market or Lloyds insurance

Role & responsibilities

• Manage day to day production and ensure SLAs are met
• Monitor analyses and report on trends in the key underwriting performance drivers
• Understanding of processing end-to-end underwriting cycle in clients application.
• Knowledge of up-stream and down-stream processes of underwriting and how they are linked with each other
• Queue management effectively managing and monitoring the queue
• Perform deep dive audits and report out severity alerts process gaps
• Root cause analysis on feedback received from internal or external audits
• Review departmental procedure manuals for completeness and report out any possible gaps
• Discuss process updates with operations and training teams to develop clear understanding around the changes
• Perform accreditation for new hires as per the defined guidelines
• Perform additional audits are for agents identified under bottom quartiles and training need identification exercise is conducted by collaborating with operations and training team
• Publish weekly and monthly accuracy reports to the stakeholders
• Contribute towards process improvements through brainwaves and kaizen

Preferred candidate profile

Graduate

• P&C Insurance.
• Basic excel knowledge
• Excellent analytical skills
• Good written and verbal communication