Logistics Supervisor

ONE Step Global Business Solutions; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

ONE Step Global Business Solutions in Mumbai is seeking a Logistics Supervisor to oversee daily logistics, transportation, dispatch, and distribution operations, ensuring timely, accurate, and cost-efficient movement of goods.

You will coordinate vehicle allocation, route planning, shipment schedules, and monitor delivery performance, costs, and compliance with safety standards, while leading a team of logistics staff and interfacing with warehouses, sales, and customer service.

Qualifications

• Strong planning, coordination, and organizational skills.
• Knowledge of transportation management and shipment tracking.
• Ability to manage multiple shipments and meet deadlines.

Responsibilities

• Supervise daily logistics, transportation, dispatch, and distribution activities.
• Ensure the timely movement of goods from warehouses to customers, distributors, or designated locations.
• Coordinate with transporters, drivers, warehouse teams, and other departments to ensure smooth operations.
• Monitor vehicle availability, utilization, and transportation capacity.
• Plan and coordinate vehicle allocation based on shipment volume, delivery priorities, and customer requirements.
• Optimize delivery routes to minimize transit time, fuel consumption, and transportation costs.
• Prepare shipment schedules and ensure adherence to delivery timelines.
• Arrange backup vehicles and alternative routes when required.
• Oversee daily dispatch activities and ensure accurate and timely shipment processing.
• Monitor shipment status, vehicle movement, delivery progress, and proof of delivery (POD).
• Track transit delays, delivery exceptions, and pending shipments, taking corrective action as necessary.
• Ensure proper documentation, including delivery challans, invoices, e-way bills, and transport documents, as applicable.
• Monitor on-time delivery performance, vehicle utilization, transit time, and transportation expenses.
• Analyze transportation costs, fuel consumption, freight charges, and other logistics expenses.
• Identify opportunities to improve operational efficiency and reduce logistics costs.
• Prepare daily, weekly, and monthly logistics performance reports.
• Supervise logistics coordinators, dispatch personnel, drivers, and other operational staff.
• Allocate daily tasks, monitor productivity, and ensure adherence to operational procedures.
• Coordinate with warehouse, inventory, sales, procurement, and customer service teams.
• Resolve operational issues and customer delivery complaints promptly.
• Ensure compliance with company policies, transportation regulations, and road safety requirements.
• Verify vehicle documents, driver credentials, and transport records as applicable.
• Maintain accurate shipment records, dispatch registers, and delivery documentation.
• Support audits and ensure proper recordkeeping for logistics activities.
• Identify bottlenecks in transportation, dispatch, and distribution processes.
• Implement process improvements to enhance delivery accuracy and operational productivity.
• Use logistics software, ERP systems, GPS tracking, and reporting tools to improve shipment visibility.
• Support initiatives to improve customer satisfaction and supply chain efficiency.

Skills

Planning & coordination

Team leadership

Logistics analytics

Problem solving

Communication

Job description

The Logistics Supervisor is responsible for overseeing daily logistics, transportation, dispatch, and distribution operations to ensure the timely, accurate, and cost-effective movement of goods. The role involves coordinating vehicle allocation, route planning, shipment schedules, delivery timelines, and logistics personnel while monitoring delivery performance, transportation costs, and compliance with company policies and safety standards.

Key Responsibilities:

Logistics & Transportation Operations

• Supervise daily logistics, transportation, dispatch, and distribution activities.
• Ensure the timely movement of goods from warehouses to customers, distributors, or designated locations.
• Coordinate with transporters, drivers, warehouse teams, and other departments to ensure smooth operations.
• Monitor vehicle availability, utilization, and transportation capacity.

Vehicle Allocation & Route Planning

• Plan and coordinate vehicle allocation based on shipment volume, delivery priorities, and customer requirements.
• Optimize delivery routes to minimize transit time, fuel consumption, and transportation costs.
• Prepare shipment schedules and ensure adherence to delivery timelines.
• Arrange backup vehicles and alternative routes when required.

Dispatch & Shipment Monitoring

• Oversee daily dispatch activities and ensure accurate and timely shipment processing.
• Monitor shipment status, vehicle movement, delivery progress, and proof of delivery (POD).
• Track transit delays, delivery exceptions, and pending shipments, taking corrective action as necessary.
• Ensure proper documentation, including delivery challans, invoices, e-way bills, and transport documents, as applicable.

Performance Monitoring & Cost Control

• Monitor on-time delivery performance, vehicle utilization, transit time, and transportation expenses.
• Analyze transportation costs, fuel consumption, freight charges, and other logistics expenses.
• Identify opportunities to improve operational efficiency and reduce logistics costs.
• Prepare daily, weekly, and monthly logistics performance reports.

Team Supervision & Coordination

• Supervise logistics coordinators, dispatch personnel, drivers, and other operational staff.
• Allocate daily tasks, monitor productivity, and ensure adherence to operational procedures.
• Coordinate with warehouse, inventory, sales, procurement, and customer service teams.
• Resolve operational issues and customer delivery complaints promptly.

Compliance, Safety & Documentation

• Ensure compliance with company policies, transportation regulations, and road safety requirements.
• Verify vehicle documents, driver credentials, and transport records as applicable.
• Maintain accurate shipment records, dispatch registers, and delivery documentation.
• Support audits and ensure proper recordkeeping for logistics activities.

Continuous Improvement

• Identify bottlenecks in transportation, dispatch, and distribution processes.
• Implement process improvements to enhance delivery accuracy and operational productivity.
• Use logistics software, ERP systems, GPS tracking, and reporting tools to improve shipment visibility.
• Support initiatives to improve customer satisfaction and supply chain efficiency.

Required Skills:

• Strong planning, coordination, and organizational skills.
• Knowledge of transportation management, route optimization, and shipment tracking.
• Good analytical and problem-solving abilities.
• Effective communication and team leadership skills.
• Ability to manage multiple shipments and meet delivery deadlines.
• Knowledge of logistics documentation, freight costing, and transportation compliance.
• Ability to prepare operational reports and monitor KPIs.