Logistics Supervisor

Flipkart; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Flipkart is seeking a Hub Operations Lead to manage all hub operations, drive cost targets per shipment, ensure zero lost shipments, and keep operations within budget. You will coordinate with support teams for effective recovery, monitor KPIs and quality standards, promptly handle escalations, and drive employee engagement and training.

Additionally, you will oversee headcount reporting, ensure compliance with regulations, and lead continuous improvement to reduce errors and improve safety and

Responsibilities

• Manage all Hub Operations and seek assistance from superiors as necessary.
• Achieve cost targets per shipment and maintain operations within budget.
• Ensure zero lost shipments and shrinkage.
• Collaborate with support teams for effective recovery processes.
• Meet productivity targets for transportation.
• Maintain compliance with KPIs and quality standards.
• Ensure customer satisfaction and promptly handle escalations.
• Implement employee engagement initiatives.
• Oversee headcount management and reporting.
• Ensure compliance with commercial and statutory regulations.
• Manage team training and development.
• Focus on continuous improvement and error reduction in operations.
• Maintain hygiene and safety standards for facilities and personnel.

Job description

Roles & Responsibilities:

• Manage all Hub Operations and seek assistance from superiors as necessary.
• Achieve cost targets per shipment and maintain operations within budget.
• Ensure zero lost shipments and shrinkage.
• Collaborate with support teams for effective recovery processes.
• Meet productivity targets for transportation.
• Maintain compliance with KPIs and quality standards.
• Ensure customer satisfaction and promptly handle escalations.
• Implement employee engagement initiatives.
• Oversee headcount management and reporting.
• Ensure compliance with commercial and statutory regulations.
• Manage team training and development.
• Focus on continuous improvement and error reduction in operations.
• Maintain hygiene and safety standards for facilities and personnel.