Logistics Executive

Make Your Own Perfume; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Make Your Own Perfume (MYOP) is seeking a dedicated Logistics Executive to coordinate and track warehouse shipments and online orders from the Bangalore Central Warehouse, India.

The role supports CX, Retail and Export teams to ensure timely deliveries, smooth reverse pickups, and proactive issue resolution with courier partners. You will maintain shipment trackers, report on dispatched, delivered, delayed statuses and identify recurring issues to cut costs and improve performance.

Qualifications

• Basic knowledge of logistics, shipment tracking, and courier operations.
• Working knowledge of MS Excel or Google Sheets.
• Good coordination, communication, and follow-up skills.

Responsibilities

• Coordinate shipping and tracking of online orders.
• Act as the warehouse point of contact for the CX team.
• Coordinate reverse pickups for B2B and B2C orders whenever required.
• Track shipments dispatched from the warehouse and follow up on delays or delivery issues.
• Support Retail POCs with logistics-related queries and shipment issues.
• Support the International Export Team with shipment coordination when required.
• Work with the logistics team to monitor TAT for B2C orders.
• Monitor shipment TAT and logistics partner SLAs, and follow up on delays.
• Coordinate resolution of delayed, lost, damaged, misrouted, or undelivered shipments.
• Follow up on POD, delivery confirmation, and reverse pickup closure.
• Maintain shipment trackers and prepare regular reports on dispatched, delivered, delayed, and pending shipments.
• Coordinate with Warehouse, CX, Retail, Export, and courier partners to resolve issues promptly.
• Identify recurring logistics issues and suggest improvements to delivery performance and costs

Skills

Logistics knowledge

Shipment tracking

Courier operations

Coordination

Communication

Follow-up

Tools

MS Excel

Google Sheets

Job description

Make Your Own Perfume (MYOP) LLP | Full time

Logistics Executive

Bangalore Central Warehouse, India | Posted on 10/28/2026

The Logistics Executive will coordinate and track warehouse and online order shipments, support internal teams with logistics-related matters, and follow up on deliveries and reverse pickups to help ensure timely and efficient logistics operations.

JOB RESPONSIBILITIES

• Coordinate shipping and tracking of online orders.
• Act as the warehouse point of contact for the CX team.
• Coordinate reverse pickups for B2B and B2C orders whenever required.
• Track shipments dispatched from the warehouse and follow up on delays or delivery issues.
• Support Retail POCs with logistics-related queries and shipment issues.
• Support the International Export Team with shipment coordination when required.
• Work with the logistics team to monitor TAT for B2C orders.
• Monitor shipment TAT and logistics partner SLAs, and follow up on delays.
• Coordinate resolution of delayed, lost, damaged, misrouted, or undelivered shipments.
• Follow up on POD, delivery confirmation, and reverse pickup closure.
• Maintain shipment trackers and prepare regular reports on dispatched, delivered, delayed, and pending shipments.
• Coordinate with Warehouse, CX, Retail, Export, and courier partners to resolve issues promptly.
• Identify recurring logistics issues and suggest improvements to delivery performance and costs

Requirements

BASIC QUALIFICATIONS

• Basic knowledge of logistics, shipment tracking, and courier operations.
• Working knowledge of MS Excel or Google Sheets.
• Good coordination, communication, and follow-up skills.