Logistics Coordinator

W3villa Technologies Pvt. Ltd.; Sonipat; On-site; INR 400,000 - 620,000; Full time

Job summary

W3villa Technologies Pvt. Ltd. in Sonipat is seeking a Logistics Coordinator for After Sales Service. The role focuses on end-to-end logistics, spare parts handling, and coordinating with service engineers and warehouses to ensure timely dispatches.

The candidate will oversee inventory, track shipments, and manage reverse logistics for warranty and returns, while upholding SOPs and clear documentation.

Qualifications

• Experience in end-to-end logistics and after-sales service is preferred.
• Knowledge of spare parts management and reverse logistics.
• Strong coordination and communication skills required.

Responsibilities

• Coordinate dispatch and delivery of spare parts to service engineers and customer sites.
• Plan and monitor logistics for service requests, installations, and warranty support.
• Coordinate with warehouses to ensure timely material availability and dispatch.
• Track shipments and ensure on-time delivery across locations.
• Maintain records of dispatches, returns, and material movement.
• Process reverse logistics for defective, warranty, and return materials.
• Coordinate with transport vendors for cost-effective deliveries.
• Prepare logistics reports, inventory updates, and service dispatch MIS.
• Resolve logistics-related issues and minimize delivery delays.
• Ensure compliance with SOPs and documentation requirements.

Skills

Logistics management

Warehouse operations

Inventory control

Communication

MS Excel

SAP

Education

Graduate (B.Com/BBA/Any Graduate)

Tools

MS Excel

SAP

Job description

1 Position

2.0-5.0 Years

Job Description

Position: Logistics Coordinator - After Sales Service

Location: Safiabad, Sonipat

Department: After Sales Service

Experience: 2-5 Years

Qualification: Graduate (B.Com/BBA/Any Graduate)

Job Summary

The Logistics Coordinator will be responsible for managing the end-to-end logistics activities related to after-sales service operations. The role involves coordinating the movement of spare parts, ensuring timely dispatches, maintaining inventory records, and working closely with service engineers, warehouses, transporters, and customers to ensure smooth service execution.

Key Responsibilities

• Coordinate dispatch and delivery of spare parts to service engineers and customer sites.
• Plan and monitor logistics for service requests, installations, and warranty support.
• Coordinate with warehouses to ensure timely material availability and dispatch.
• Track shipments and ensure on-time delivery across locations.
• Maintain accurate records of dispatches, returns, and material movement.
• Process reverse logistics for defective, warranty, and return materials.
• Coordinate with transport vendors and courier partners for cost-effective and timely deliveries.
• Prepare logistics reports, inventory updates, and service dispatch MIS.
• Resolve logistics-related issues and minimize delivery delays.
• Ensure compliance with company SOPs and documentation requirements.

Required Skills

• Knowledge of logistics, warehouse operations, and inventory management.
• Experience in spare parts management and reverse logistics.
• Good coordination and communication skills.
• Proficiency in MS Excel, SAP.
• Ability to handle multiple priorities and work under deadlines.
• Strong analytical and problem-solving skills.

Personal Information

First Name *

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Professional Information

Current Organization

Current Position

Total Experience

Years of experience in your field

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Current/Expected CTC in Rupees Per Annum

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Immediate

15 days

1 month

2 months

3 months

More than 3 months

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