Logistics Account Coordinator

Peak Process Partners Pvt Limited; Mohali; On-site; INR 350,000 - 520,000; Full time

Job summary

Peak Process Partners Pvt Limited is seeking an organized LTL Account Coordinator to support our logistics operations. You will monitor daily shipments, coordinate with carriers, and ensure POD management is timely.

The role requires 2–4 years of US logistics experience, strong communication, and the ability to multitask in a fast-paced environment, with compatibility for US shifts.

Qualifications

• 2–4 years of experience in US Logistics and Transportation.
• Strong verbal and written English communication.
• Comfortable working in US shifts.
• Demonstrated attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Monitor and manage daily LTL shipments.
• Follow up with carriers regarding missed pickups and shipment status updates.
• Coordinate rescheduling of missed pickups when required.
• Maintain accurate shipment records and notes.
• Retrieve and upload Proof of Delivery (POD) documents.
• Communicate with carriers through phone and email to resolve shipment issues.
• Escalate unresolved shipment or documentation concerns to leadership.
• Ensure shipment visibility and timely customer updates.

Skills

US Logistics

Logistics Coordination

Job description

About the Role

We are looking for an organized and detail-oriented LTL Account Coordinator to support our Less-Than-Truckload (LTL) operations team. The ideal candidate will be responsible for tracking shipments, resolving missed pickups, coordinating with carriers, and ensuring timely Proof of Delivery (POD) management.

Key Responsibilities

• Monitor and manage daily LTL shipments.


• Follow up with carriers regarding missed pickups and shipment status updates.


• Coordinate rescheduling of missed pickups when required.


• Maintain accurate shipment records and notes.


• Retrieve and upload Proof of Delivery (POD) documents.


• Communicate with carriers through phone and email to resolve shipment issues.


• Escalate unresolved shipment or documentation concerns to leadership.


• Ensure shipment visibility and timely customer updates.

Requirements

• 2–4 years of experience in US Logistics and Transportation.


• Good verbal and written English communication.


• Comfortable working in US shifts.


• Strong attention to detail and organizational skills.


• Ability to manage multiple tasks in a fast-paced environment.