Location Manager

Aditya Birla Capital (ABCL); Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Aditya Birla Capital (ABCL) in Bengaluru seeks a sales leader to drive growth through Direct Sales Agents for LAP, Micro LAP and Secured Loans. You will manage DSAs, build strategies to boost performance, and ensure regulatory compliance.

The role emphasizes market analysis, channel expansion, and delivering strong business margins while maintaining high service standards. It requires strong relationship-building across the DSA network.

Qualifications

• Experience in sales leadership or channel management.
• Familiarity with secured lending products.
• Strong communication and negotiation skills.

Responsibilities

• Manage a team of DSAs to achieve sales targets across secured lending products.
• Develop strategies to boost sales performance and customer satisfaction.
• Monitor market trends and competitor activity to identify growth opportunities.
• Ensure compliance with regulatory requirements and internal policies.
• Identify and execute sales growth opportunities at local/area level.
• Deliver on targets by building relationships in the DSA network.
• Segment the market and generate business through customized loan structures.
• Carry out regular meetings and sales calls with prospective clients.
• Augment volumes of Small Ticket Secured lending and manage channel databases.
• Drive faster TATs through loan sanctioning with internal stakeholders.
• Track and report on sales operations and productivity metrics.
• Aim for high-performance sales culture; focus on volume and IRR.
• Monitor SLA adherence, efficiency and RoI.
• Suggest process improvements to enhance productivity.
• Analyze and communicate operational information for disbursements and channels.

Job description

Roles and Responsibilities

• Manage a team of DSAs (Direct Sales Agents) to achieve sales targets through secured lending products such as LAP, Micro LAP, Secured Loans, and STSL.
  
• Develop and implement effective strategies to increase sales performance and improve customer satisfaction.
  
• Monitor market trends and competitor activity to identify opportunities for growth and improvement.
  
• Ensure compliance with regulatory requirements and internal policies.

• Identify and execute sales growth opportunities at a local/ area level, driving channel expansion and new account acquisition
• Deliver on sales targets by building strong relationships in the DSA network and influencing DSA outcomes
• Segment the market and identify potential direct clients, approach them and generate business through customized loan structure offerings that meet client requirements and also generate good margins for business
• Carry out regular meetings and sales calls with prospective clients on a regular basis to source business
• Augment the sales volumes of Small Ticket Secured lending, manage channel databases and tap them tactically to ensure healthy sales pipeline
• Drive faster TATs through effective loan sanctioning by building strong relationships with internal stakeholders in order to expand channel presence and customer base
• Track and report on sales operations and productivity metrics, and work towards building a high-performance sales culture
• Work with dual focus on sales volume and value (IRR)
• Track & ensure SLA adherence, sales efficiencies and RoI
• Adopt prescribed improvements in processes and best practices in order to enhance operational productivity and suggest improvements as well
• Analyze and communicate operational information periodically as per agreed timelines and MIS formats for disbursements, profits, NPAs, channel expansion, new product launches, new branches, new channel development, etc. and communicate to ZSM/ ASM as well as down the line