Loan Servicing - Compliance Operations

Acuity Analytics; Bengaluru; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Acuity Analytics in Bengaluru is seeking a regulatory QA specialist to monitor compliance through data-driven reporting, review marketing campaigns, disclosures, and new products, and evaluate process maps for accuracy.

You will prepare written reports for the Department Manager, work with business units on remediation and training, support audits and examinations, manage client relationships for smooth delivery, and ensure adherence to controls and SOPs.

Responsibilities

• Perform QA continuous monitoring of regulatory compliance through the data driven compliance reporting processes.
• Review marketing campaigns, disclosures, new products, and general regulatory questions.
• Evaluate process maps, procedures, policies, and management directives for accuracy and completeness.
• Prepares written report for Department Manager detailing observations and recommendations for corrections.
• Works with affected business units to accomplish remediation and appropriate training as required.
• Supports Bank's efforts on all corporate compliance audits and Agency compliance examinations, including advance preparation. Leads applicable target reviews.
• Should be able to handle client relationships to ensure smooth delivery.
• Should possess operations skills to support client in a range high volume compliance tasks.
• Possess strong knowledge of documentation, SOPs, and process workflows.
• Communicate extensively over the phone to onshore partner to escale/resolve issues.
• Adherence to controls and compliance standards.

Job description

Role & responsibilities

• Perform QA continuous monitoring of regulatory compliance through the data driven compliance reporting processes.
• Review marketing campaigns, disclosures, new products, and general regulatory questions.
• Evaluate process maps, procedures, policies, and management directives for accuracy and completeness.
• Prepares written report for Department Manager detailing observations and recommendations for corrections.
• Works with affected business units to accomplish remediation and appropriate training as required.
• Supports Bank's efforts on all corporate compliance audits and Agency compliance examinations, including advance preparation. Leads applicable target reviews.
• Should be able to handle client relationships to ensure smooth delivery.
• Should possess operations skills to support client in a range high volume compliance tasks.
• Possess strong knowledge of documentation, SOPs, and process workflows.
• Communicate extensively over the phone to onshore partner to escale/resolve issues.
• Adherence to controls and compliance standards.