Loan Officer - Retail Microfinance Sales

Tata Capital Finance Ltd; Bulandshahr; On-site; INR 180,000 - 320,000; Full time

Job summary

Tata Capital Finance Ltd in India seeks a Loan Officer for Retail MFB to drive disbursements and manage a field team across Anupshahr and nearby centers. The role requires building client relations, sourcing leads, and ensuring timely repayments while maintaining portfolio quality.

The candidate should have a graduate degree, a flair for sales, and basic understanding of microfinance concepts like JLG. Regular field visits and center meetings are expected to achieve daily and weekly targets.

Qualifications

• Strong relationship building with customers and local businesses.
• Ability to source and convert new leads into loans.
• Understanding of customer service standards and portfolio care.

Responsibilities

• Drive disbursement targets with careful delinquency management.
• Lead field visits, center meetings and sales activities in assigned territory.
• Monitor portfolio health and ensure timely repayments and collections.
• Maintain brand presence and strong relationships with customers and stakeholders.

Skills

Relationship management

Business sourcing

Sales flair

Customer service

Education

Graduate in any discipline

Job description

Loan Officer - Retail MFB - Sales - Anupshahr - Mori Gali - J Grades 10563

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline