Loan Officer

Tata Capital Finance Ltd; Basti; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital Finance Ltd invites applications for a Loan Officer - Retail MFB in Bhanpur, Tripathi Complex. You will drive microfinance sales, build customer base and manage end-to-end disbursement and repayment processes in the local territory.

The role requires field visits, Centre meetings, and strong relationship management to achieve daily/weekly targets while ensuring portfolio quality. Fresh graduates up to 5 years sales experience are welcome; prior MFB exposure is a plus.

Qualifications

• Relationship management skills with clients and communities.
• Ability to source business and identify growth opportunities.
• Strong sales aptitude with client-facing communication.
• Understanding of customer service attributes and service quality.

Responsibilities

• Drive disbursement targets with minimal delinquency.
• Identify JLG groups and tailor loans to target customers and regions.
• Lead and coordinate field teams for market penetration and reach.
• Manage disbursement, repayment, and delinquency to meet collections targets.
• Conduct regular field visits, centre meetings and evaluate loan applicants.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service

Education

Graduate in any discipline

Job description

Loan Officer - Retail MFB - Sales - Bhanpur - Tripathi Complex - J Grades 10563 To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management
• Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Education

• Graduate in any discipline