Learning Operations Specialist

Flex; Chennai District; On-site; INR 900,000 - 1,400,000; Full time

Benefits offered by this job

Health Insurance

PTO

Job summary

Flex is seeking a Learning Operations Specialist in Chennai to support global learning operations, LMS administration, reporting, governance, and program execution to ensure an efficient and seamless learner experience.

You will manage enrollments, administer Workday Learning, coordinate scheduling for virtual and in-person programs, generate dashboards, and collaborate with content owners and regional teams to drive improvements.

Qualifications

• Bachelor's degree in HR, Business Administration, Education, L&D, or related field.
• 5+ years in Learning & Development, Learning Operations, LMS Administration, or HR Operations.
• Experience administering Learning Management Systems (Workday Learning preferred).
• Experience coordinating training programs and employee development initiatives.
• Strong organizational, communication, and data-accuracy skills.

Responsibilities

• Manage enrollments, attendance, evaluations, and communications.
• Coordinate scheduling and logistics for virtual and instructor-led programs.
• Administer Workday Learning and other learning technologies.
• Create and maintain courses, curricula, certifications, and learner assignments.
• Generate learning dashboards, monitor completion rates and learner activity.

Skills

LMS administration

Program administration

Analytics & reporting

Stakeholder management

Microsoft Office

Communication

Training coordination

Learning technologies

Education

Bachelor's in HR/Business/L&D

Tools

Workday Learning

Articulate Rise

Canva

Adobe

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Learning Operations Specialist in Chennai

Supports global learning operations, LMS administration, reporting, governance, and program execution processes to ensure an efficient and seamless learner experience.

What a typical day looks like:

Program Administration

• Manage enrollments, attendance tracking, evaluations, and communications.
• Coordinate scheduling and logistics for virtual and instructor-led programs.
• Maintain training calendars and program records.

LMS Administration

• Administer Workday Learning and other learning technologies.
• Create and maintain courses, learning plans, curricula, certifications, and learner assignments.
• Manage content uploads, updates, testing, and retirements.
• Troubleshoot learner and manager issues.

Learning Governance

• Maintain catalog standards, naming conventions, and learning records.
• Support content lifecycle and governance processes.
• Ensure compliance with established platform standards.

Reporting & Analytics

• Generate learning dashboards and reports.
• Monitor completion rates, certifications, and learner activity.
• Conduct learning data audits and quality checks.

Vendor & Stakeholder Coordination

• Coordinate with content owners, vendors, IT, and regional teams.
• Track support tickets and learning requests.
• Support implementation of new learning solutions and enhancements.

Process Improvement

• Streamline learning administration processes.
• Support automation and system improvements.
• Identify opportunities to improve learner experience and operational efficiency.

The experience we’re looking to add to our team:

• Bachelor's Degree in HR, Business Administration, Education, L&D, or a related field
• Experience: 5+ years of experience in Learning & Development, Learning Operations, LMS Administration, HR Operations, Training Coordination, or a related role.
• Experience administering Learning Management Systems (Workday Learning experience preferred).
• Experience coordinating training programs, learning activities, or employee development initiatives.
• Strong organizational skills with the ability to manage multiple priorities and stakeholders.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, Zoom, and Teams.
• Experience creating reports and analyzing learning data and metrics.
• Strong communication, customer service, and stakeholder management skills.
• Attention to detail with the ability to maintain accurate records and data quality.
• Experience supporting learning technologies, digital learning content, or learning platforms is an advantage. Knowledge of Articulate RISE, Canva, Adobe, etc is an advantage
• Familiarity with learning administration, learning governance, and content lifecycle processes is preferred.

What you’ll receive for the great work you provide:

• Health Insurance
• PTO

RR03

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).