Learning and Development Manager

Fractal; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Fractal is seeking a senior Learning & Development leader to drive enterprise-wide capability, engagement, and culture through learning programs and career development initiatives.

The role will own learning campaigns, mentoring expansion, and platform adoption across the organization while integrating with career architecture and change communications.

Ideal candidates bring 5–8 years in L&D, strong storytelling, and expertise in data analytics tools like Excel and Power BI.

Qualifications

• Master's degree in HR or Business Administration / Organizational Development / Organizational Psychology or related field.

Responsibilities

• Design and implement a future-forward learning architecture aligned with the organization's career framework.
• Conceptualize, deploy and measure learning events (learning week, career month).
• Own, scale and measure the effectiveness of all learning platforms, content libraries, simulations and assessment tools.
• Develop a learning data dashboard and measure learning impact.
• Strengthen the mentoring ecosystem with expanded approaches and technology integration.
• Lead and support change management initiatives.
• Lead centralized communication on Learning, Performance, Culture Activation and related priorities.

Job description

Fractal is a globally recognized Enterprise AI company with a vision to power human decision in the enterprise. Fractal employs over 5,000 professionals across global locations. It has consistently earned recognition as one of India’s Best Companies to Work For (Top 100, 2025), a ‘Great Workplace’ for eight consecutive years, and among ‘India’s Best Workplaces for Women’ for five years running by the Great Place to Work® Institute. Fractal was also named a Leader in the 2025 Forrester Wave™ for Customer Analytics Service Providers and earned leadership positions in the Everest Group Peak Matrix Assessment 2025 for AI and Analytics Services, and Information Services Group’s 2024 assessments for Data Engineering and Data Science Services.

Job Description

Lead the activation of Fractal's learning charter by designing and scaling high-impact learning, mentoring, career development, and internal communication initiatives that drive capability, engagement, and culture. The role owns enterprise-wide learning campaigns, culture activation, mentoring programs, and learning platform adoption, while integrating learning with career architecture.

Learning & Development:

• Design and implement a future-forward learning architecture (role-based, behavioural and leadership learning) in integration with organization wide career framework
• Conceptualize, deploy and measure learning events (learning week, career month)
• Own, scale and measure effectiveness of all learning platforms, content libraries, simulation and assessment platforms
• Learning data dashboard and effectiveness measurement
• Strengthen the Mentoring ecosystem through expansion of mentoring approaches, scaling coverage and integrating technology

Change and Communication:

• Lead and support change management initiatives
• Lead centralised communication on Learning, Performance, Culture Activation and other emerging organizational priorities

Mandatory technical skills

• Learning Experience Design (digital, social, experiential)
• Internal communications and campaign management
• Change management and adoption
• Learning technology and LMS/LXP management
• Data analysis and learning impact measurement
• Data and Analytics (Microsoft Excel)
• Business Intelligence and Reporting (Microsoft Power Point, Power BI)
• Data Collection and Documentation

Mandatory non-technical skills

• Strong communication and storytelling
• Execution excellence and attention to detail
• AI tools for content creation, communications, and productivity
• Survey and analytics tools

Education

The candidate needs to have at least one of the following qualifications:

• Master's degree in HR or Business Administration / Organizational Development / Organizational Psychology or any related field

Others Qualifications

• 5-8 years of experience in Learning & Development, Employee Experience, Talent Development
• Experience managing communication campaigns and driving employee adoption
• Exposure to mentoring, career development, or leadership development programs