Learning And Development Manager

Amplitude Software Systems; Mangaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Amplitude Software Systems in India is seeking an L&D Manager to build a structured learning ecosystem that aligns with business goals, product capabilities, and KPIs. You will design organization-wide learning strategies and pathways, integrate L&D with PMS, and drive measurable improvements in performance through targeted development initiatives.

You will lead training design and delivery, leverage SMEs, and ensure blended learning that scales across engineering, product, and support teams,

Qualifications

• 3–5 years of experience in Learning & Development, preferably in a software/product company.
• Strong understanding of technical and functional roles in product organizations.
• Experience in building L&D frameworks from scratch.
• Exposure to LMS platforms and digital learning tools.

Responsibilities

• Design and implement an organization-wide L&D strategy aligned with business and product goals.
• Build structured learning pathways for technical, functional, and leadership roles.
• Integrate L&D initiatives with the Performance Management System (PMS).
• Identify skill gaps across engineering, product, operations, and support teams.
• Develop training programs (in-house and external) and onboarding materials.
• Leverage SMEs for internal training delivery and ensure blended learning.

Skills

Strategic thinking

Execution focus

Data-driven

Communication skills

Facilitation

Stakeholder management

Tools

LMS platforms

Learning dashboards

Automation tools

Job description

Role Overview:

We are looking for an L&D Manager to build and scale a structured learning ecosystem that drives measurable improvement in individual and organizational performance. The role will focus on aligning learning initiatives with business goals, product capabilities, andperformance metrics (KPIs/KRAs).

Key Responsibilities:

1. Learning Strategy & Framework

• Design and implement an organization-wide L&D strategy aligned with business and product goals.
• Build structured learning pathways for technical, functional, and leadership roles.
• Integrate L&D initiatives with the Performance Management System (PMS).

2. Capability Building (Core Focus)

• Identify skill gaps across engineering, product, operations, and support teams.
• Design targeted interventions for:
• Product knowledge (features, architecture, use cases).
• Technical skills (coding, QA, DevOps, etc.).
• Functional skills (delivery, customer success, sales enablement).
• Behavioural skills (communication, ownership, collaboration)

3. Training Design & Delivery

• Develop training programs (in-house and external).
• Create onboarding and continuous learning programs.
• Leverage SMEs (Subject Matter Experts) for internal training delivery.
• Ensure blended learning (classroom, e-learning, hands-on labs).

4. Performance-Linked Learning

• Align training initiatives to KPI/KRA gaps identified through PMS.
• Work closely with business leaders to improve team performance through capability development.
• Build role-based competency frameworks.

5. Measurement & Impact

• Define and track effectiveness of training programs using:
• KPI improvements
• Productivity metrics
• Quality improvements (defect rates, TAT, etc.)
• Move beyond attendance-based tracking to outcome-based measurement.

6. Learning Infrastructure & Tools

• Implement and manage LMS or learning platforms.
• Create learning dashboards and reports for leadership.
• Enable automation and scalability of learning initiatives.

Key Deliverables (First 6 Months):

• Organization-wide competency framework
• Skill gap analysis across functions
• Quarterly learning roadmap
• Role-based training programs launched
• Training effectiveness measurement framework
• Integration with PMS

Required Qualifications & Experience:

• 3-5 years of experience in Learning & Development, preferably in a software/product company.
• Strong understanding of technical and functional roles in product organizations.
• . Experience in building L&D frameworks from scratch.
• Exposure to LMS platforms and digital learning tools.
• Strong stakeholder management skills

Key Skills & Competencies:

• Strategic thinking with execution focus.
• Strong understanding of business metrics and performance drivers.
• Ability to translate business needs into learning interventions.
• Data-driven approach to measuring learning impact.
• Excellent communication and facilitation skills.

What Success Looks Like:

• Measurable improvement in team performance and productivity.
• Strong alignment between learning initiatives and business outcomes.
• High adoption of structured learning programs.
• Clear visibility of capability development across the organization.

Nice to Have

• Experience in SaaS / BPO / Logistics tech domains
• Certification in L&D, OD, or coaching
• Experience working with cross-functional product teams

Note: This role is not limited to training delivery. The expectation is to build a performance-driven learning culture aligned with organizational goals.