Learning And Development Manager

Busy Infotech; Delhi; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Busy Infotech in Delhi seeks an experienced L&D leader to build and drive the Learning & Development function from the ground up. You will design strategy, governance, and programs that translate into improved performance, internal movement, and succession readiness.

You will establish Busy Academy, manage the LMS, deliver blended learning, and measure impact with business metrics. The role requires 6–8 years in L&D with a track record of creating programs from scratch and leveraging AI tools

Qualifications

• 6-8 years of experience in L&D, capability building, or talent development.
• Experience in building an L&D program/function from scratch.
• Strong understanding of competency frameworks, skill-gap analysis, and learning paths.
• Hands-on experience in learning measurement and demonstrating business impact.
• Strong facilitation, stakeholder management, and content development skills.

Responsibilities

• Build and manage the annual L&D strategy, calendar, budget, and learning governance.
• Conduct role-wise training needs and skill-gap assessments with function heads and map learning programs to the company competency framework.
• Set up Busy Academy, including certifications, learning paths, assessments, and governance.
• Develop leadership and manager development programs and future talent pipelines.
• Build and support an internal trainer/SME network.
• Manage LMS and digital learning platforms and drive learning adoption.
• Deliver blended learning through classroom, digital, and on-the-job methods.
• Measure learning effectiveness through assessments, manager feedback, behavior change, and business impact.
• Integrate AI learning and adoption into role-specific development programs.

Skills

L&D strategy

Capability building

Learning measurement

Facilitation

Stakeholder management

Content development

Tools

LMS management

AI in L&D

Job description

We are looking for an experienced L&D professional to build and drive the Learning & Development function from the ground up. Building capabilities that are visible in improved performance, internal movement, and succession readiness not just training completion.

Key Responsibilities:

• Build and manage the annual L&D strategy, calendar, budget, and learning governance.
• Conduct role-wise training needs and skill-gap assessments with function heads and map learning programs to the company competency framework.
• Set up Busy Academy, including certifications, learning paths, assessments, and governance.
• Develop leadership and manager development programs and future talent pipelines.
• Build and support an internal trainer/SME network.
• Manage LMS and digital learning platforms and drive learning adoption.
• Deliver blended learning through classroom, digital, and on-the-job methods.
• Measure learning effectiveness through assessments, manager feedback, behavior change, and business impact.
• Integrate AI learning and adoption into role-specific development programs.

Skills Required:

• 6-8 years of experience in L&D, capability building, or talent development.
• Experience in building an L&D program/function from scratch.
• Strong understanding of competency frameworks, skill-gap analysis, and learning paths.
• Hands-on experience in learning measurement and demonstrating business impact.
• Strong facilitation, stakeholder management, and content development skills.

Good to Have:

• L&D/Instructional Design/Coaching certifications.
• Exposure to succession planning, IDPs, talent reviews, or trainer networks.
• Experience using AI tools for learning, content creation, or assessments.
• Experience in training sales or customer-facing teams.