Learning and Change Transformation - Senior Consultant

Ernst & Young Advisory Services Sdn Bhd; Ernakulam; On-site; INR 1,300,000 - 1,800,000; Full time

Job summary

EY GDS | PEOPLE CONSULTING | LEARNING & CHANGE in India seeks a Senior Consultant to translate complex client requirements into practical learning, adoption and capability-building solutions, and to own key workstreams through delivery.

The role blends learning consulting with organizational change management, proposal development and facilitation, and involves travel to KSA, UAE and Qatar to support priority markets. You will coach staff and coordinate specialists to deliver impact.

Qualifications

• 7–9 years of client-facing L&D consulting experience
• Learning consulting with deployable organisational change management capability
• Willingness for short- or long-term deployment across KSA, UAE and Qatar

Responsibilities

• Own one or more learning and change workstreams across scope, quality, schedule, effort, dependencies, risks and client communication.
• Lead discovery interviews, focus groups, learning needs analyses, skills-gap assessments, stakeholder workshops and design sessions.
• Translate business outcomes into capability frameworks, curriculum architectures, blended learning journeys, facilitator-led experiences and measurement plans.
• Produce and quality-review client-ready strategies, roadmaps, workshop packs, recommendations, dashboards and implementation plans.
• Facilitate stakeholder and learner sessions and present workstream recommendations to client managers and senior stakeholders.
• Coach Staff Consultants and coordinate specialists, designers, facilitators and technology contributors across the workstream.
• Design integrated learning and adoption approaches covering audience analysis, impacts, readiness, stakeholder engagement, communications, training, reinforcement and sustainment.
• Apply instructional design methods such as ADDIE or SAM to learning journeys, curricula, academies, leadership programmes and capability-building interventions.
• Develop learning operating model, managed learning services, governance, intake, content operations and performance-measurement components where relevant.
• Support leadership assessment-led development assignments, including administration and interpretation when appropriately accredited, and convert insights into development pathways.
• Use evaluation and analytics approaches to measure participation, learning transfer, adoption and business impact.

Job description

Learning and Change Transformation - Senior Consultant

Other locations: Anywhere in Country

Date: Sep 19, 2026

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY GDS | PEOPLE CONSULTING | LEARNING & CHANGE

Own the workstream. Shape the solution. Accelerate client adoption.

ROLE SNAPSHOT

Experience: 7–9 years, including substantial client-facing L&D consulting experience

Capability profile Learning consulting with deployable organisational change management capability

Travel: India-based with willingness for short- or long-term deployment across KSA, UAE and Qatar

THE OPPORTUNITY

The Senior Consultant is a founding delivery and pursuit hire for the growing MENA Learning & Change capability. The role translates complex client and RFP requirements into practical learning, adoption and capability-building solutions, then owns key workstreams through delivery.

The successful candidate will combine Learning & Development consulting, organisational change management, proposal development, facilitation and responsible AI usage. The role supports MENA priorities, with KSA as the primary growth market and government, energy and financial services as sector priorities.

KEY RESPONSIBILITIES

Client delivery and workstream ownership

• Own one or more learning and change workstreams across scope, quality, schedule, effort, dependencies, risks and client communication.
• Lead discovery interviews, focus groups, learning needs analyses, skills-gap assessments, stakeholder workshops and design sessions.
• Translate business outcomes into capability frameworks, curriculum architectures, blended learning journeys, facilitator-led experiences and measurement plans.
• Produce and quality-review client-ready strategies, roadmaps, workshop packs, recommendations, dashboards and implementation plans.
• Facilitate stakeholder and learner sessions and present workstream recommendations to client managers and senior stakeholders.
• Coach Staff Consultants and coordinate specialists, designers, facilitators and technology contributors across the workstream.

Learning transformation and change management

• Design integrated learning and adoption approaches covering audience analysis, impacts, readiness, stakeholder engagement, communications, training, reinforcement and sustainment.
• Apply instructional design methods such as ADDIE or SAM to learning journeys, curricula, academies, leadership programmes and capability-building interventions.
• Develop learning operating model, managed learning services, governance, intake, content operations and performance-measurement components where relevant.
• Support leadership assessment-led development assignments, including administration and interpretation when appropriately accredited, and convert insights into development pathways.
• Use evaluation and analytics approaches to measure participation, learning transfer, adoption and business impact.

Pursuits, proposals and business development

• Independently draft solution approaches, proposal narratives, methodologies, workplans, staffing models, delivery plans, assumptions, risks and effort estimates.
• Analyse RFP requirements, develop compliance matrices and help create differentiated win themes and client-specific solution stories under tight turnaround times.
• Create proposal slides, capability showcases, credentials, case studies, benchmarks and sector research for MENA partner and account teams.
• Participate in partner reviews, solution workshops