Lead System Engineer - ACI COE

Societe Generale Global Solution Centre; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading financial services provider in Bengaluru is seeking an expert in Datacenter Network to deploy and troubleshoot Cisco ACI technologies. The ideal candidate will manage complex networks and train junior staff while providing technical support for various technologies. Responsibilities include improving processes, leading incident resolution, and collaborating with cross-functional teams. Applicants should have a proactive attitude and strong stakeholder engagement skills. This role offers a stimulating environment where initiative and collaboration are valued.

Qualifications

• Expertise in Datacenter Network with product experience on Cisco ACI.
• Experience working on heterogeneous networks.
• Ability to train junior members.
• Proficient in DC deployment with VRF, MPLS, VXLAN.

Responsibilities

• Deploy and troubleshoot Cisco ACI technologies.
• Manage various technologies across heterogeneous networks.
• Train junior team members and provide technical support.
• Review network standards and manage escalations.

Skills

Datacenter Network expertise

Cisco ACI deployment

Network troubleshooting

Stakeholder engagement

Good listener

Proactive attitude

Job description

Reference 260003W5

Responsibilities

• Expert in Datacenter Network with experience on Cisco ACI.
• Deploy and troubleshoot Cisco ACI technologies without supervision.
• Work on heterogeneous networks, managing various technologies.
• Train junior team members.
• Proficient in DC deployment with VRF, MPLS, VXLAN, Cisco Nexus and routing protocols.
• Expert on BGP and OSPF routing protocols.
• Use production tools such as Splunk, Netflow, and debugging network logs.
• Review network standards and recommend new hardware for datacenter networking.
• Plan, design, and document ACI architecture; deploy automated templates (zero‑touch provisioning).
• Configure security zones and VRFs to control traffic on ACI.
• Develop, implement, and deploy ACI, NDO, NDI, Multipod and VXLAN.
• Provide support and troubleshoot technical issues.
• Create and follow ACI implementation plans.
• Participate in next‑generation technical project delivery.
• Work with cross‑functional teams for solution development, training, and knowledge sharing.
• Act as single technical point of contact during escalation management.
• Implement practices to make devices and operations more efficient.
• Perform hands‑on tests to validate customer proof‑of‑concept setups, network designs, and deployments.
• Overall responsibility for expert‑level technical support (incident, problem, critical changes).
• Good to moderate knowledge of IP networking (CCNA/CCNP), routing protocols (RIP, EIGRP, OSPF, BGP), and switching (VLAN, trunking, Dot1x, STP).
• Experience planning and designing or operating service provider or large enterprise WAN/LAN networks.
• Good communication skills.
• Lead outage calls.
• Own and drive root cause and permanent resolution.
• Perform moderate network changes.
• Debug production issues.
• Knowledge of scripting with Python or Ansible.
• Lead production issues and manage issues with senior stakeholders.

Day to day work

• Review the existing process and update it for greater autonomy.
• Propose new processes and create new documentations.
• Define improvement plans to reduce alarms and escalations.
• Coordinate with the Paris NRE team for approvals or act autonomously on incident resolution.
• Provide improvement plans to reduce tickets escalated to Paris team.

Required

• Strong stakeholder engagement / client relationship management.
• Very good attitude, good listener and adapter.
• Motivated, proactive, and ready to take more challenges.
• Lead incidents as final escalation point.

Profile required

• Primary Skills – Expert in Datacenter Network with product experience on Cisco ACI.
• Able to deploy and troubleshoot above technologies without supervision.
• Experience working on heterogeneous networks.
• Able to train junior members.
• Proficient in DC deployment with VRF, MPLS, VXLAN, Cisco Nexus, and routing protocols.
• Expert on BGP and OSPF routing protocols.

Abilities / Skills Required

• Strong stakeholder engagement / client relationship management.
• Very good attitude, good listener and adapter.
• Motivated and proactive and ready to take more challenges.
• Lead incident as final point of escalation.

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to supporting our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.