Lead Support Analyst, Market Connectivity, Information Technology

CLSA; Pune District; On-site; INR 1,400,000 - 1,800,000; Full time

Job summary

CLSA is seeking an experienced professional to manage trading operations for Asia's leading brokerage's global front office systems. You will interact with Dealers, Traders, and Business Heads worldwide to support trading activities and address needs.

The role requires 10–12 years of SQL and Unix scripting experience, with production support in Equities Front Office systems. You will rollout to new markets and ensure reliability, performance, and audit readiness.

Qualifications

• Bachelor's degree or higher in Computer Science or a related field.
• 10–12 years of experience in SQL and Unix scripting.
• Experience in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
• Production support experience with strong problem-solving and troubleshooting skills.
• Must have exposure to working directly with end customers, vendors, and other stakeholders.
• Experience on any OMS or Market Connectivity system, with Cash/F&O markets and Asian Exchanges.

Responsibilities

• Manage Trading Operations for Asia's leading brokerage’s global front office systems.
• Interact with Dealers, Traders, and Business Heads across the globe to support trading activities.
• Provide day-to-day support, troubleshooting, and development using SQL, PL/SQL, and Unix shell scripting/Perl to maintain system stability.
• Participate in rollouts to new markets and stock exchanges to expand trading capabilities.
• Work on critical order management and trading systems, ensuring reliability and compliance with business requirements.
• Follow established standards and best practices, collaborating with the broader technology organization.
• Document system processes, troubleshooting procedures, and deployment activities to ensure knowledge sharing and audit readiness.
• Stay updated on industry trends and emerging technologies to recommend improvements.

Skills

SQL

Unix scripting

PL/SQL

Troubleshooting

Customer interaction

Education

Bachelor's degree in Computer Science or related field

Tools

OMS / Market Connectivity

Job description

• Manage Trading Operations for Asia’s leading brokerage’s global front office systems, ensuring smooth and efficient operations.
• Interact with Dealers, Traders, and Business Heads across the globe to support trading activities and address their needs.
• Provide day-to-day support, troubleshooting, and development using SQL, PL/SQL, and Unix shell scripting/Perl to maintain system stability.
• Participate in rollouts to new markets and stock exchanges to expand trading capabilities and ensure successful deployment.
• Work on critical order management and trading systems, ensuring their reliability, performance, and compliance with business requirements.
• Follow established standards and best practices, collaborating with the broader technology organization for seamless integration and consistency.
• Document system processes, troubleshooting procedures, and deployment activities to ensure knowledge sharing and audit readiness.
• Stay updated on industry trends and emerging technologies to recommend improvements and ensure the robustness of trading systems.

Requirements

• Bachelor's degree or higher in Computer Science or a related field.
• 10 to 12 years of experience in SQL, Unix scripting skills.
• Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
• Production support experience with good problem solving and trouble shooting skills
• Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
• Experience on any OMS or Market Connectivity system, experience on Cash/F&O markets and Asian Exchanges.