Lead/Senior Business Analyst - ServiceNow

TymblHub; Bengaluru; Presencial; INR 3 030 000 - 3 340 000; Tempo integral

Resumo da oferta

TymblHub is seeking a Lead/Senior Business Analyst to drive ServiceNow implementation and orchestrate engineering delivery. You will plan requirements, manage schedules, and communicate with stakeholders across multiple teams to ensure timely, high-quality releases.

The role requires 7+ years in business analysis, strong ServiceNow experience, and solid Agile practices. Bengaluru-based, with a focus on ITSM, ITOM, and HRSD components.

Qualificações

• 7+ years of experience in Business Analysis or related technical fields.
• Background in ServiceNow implementation.
• Knowledge of ITSM, ITOM, and HRSD.
• Experience managing end-to-end programs across multiple engineering teams.
• Familiarity with Agile software development and Scrum master role.

Responsabilidades

• Identify and gather input from stakeholders to define and clarify requirements.
• Define scope across the program and manage project schedules.
• Create and maintain documentation relevant to the program and projects.
• Collaborate with engineers, QA, product managers to deliver high-quality features.
• Act as scrum master, overseeing release schedules and velocity.

Conhecimentos

Business Analysis

Requirements gathering

Agile Methodologies

Scrum Master

Stakeholder Management

Formação académica

Bachelor's degree in a technical field

Ferramentas

ServiceNow

Descrição da oferta de emprego

# Lead/Senior Business Analyst - ServiceNowEPAM SystemsPosted on October 23, 2026---Experience8 - 12 yrsSalary (CTC)₹30.3L - ₹33.4LJob LocationBengaluru, IndiaVacancy1DesignationLead Business AnalystJob TypeNot specified---## Job DescriptionWe are seeking a **Lead/Senior Business Analyst** to drive product requirements and engineering team delivery for ServiceNow implementation. In this role, you will lead software engineering projects in one of the core programming languages and influence teams that design, develop, test, deploy, maintain, and improve software. You will plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders.**Responsibilities*** Identify and gather input from stakeholders to define and clarify requirements* Manage a concise definition of scope across the entire program* Create and maintain documentation relevant to the management of the program and associated projects* Collaborate closely with software engineers, QA, product managers, and other engineering teams to deliver high-quality products and features through the software project lifecycle (build, test, and release on time)* Act as a scrum master, managing project schedules, identifying possible issues, and clearly communicating them to project stakeholders* Take responsibility for release schedules and milestones, maintaining a high velocity in a fast-paced environment* Provide hands-on software development and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes**Requirements*** Bachelor's degree in a technical field or equivalent practical experience* 7+ years of experience in Business Analysis, emerging technologies, or related technical fields* Background in ServiceNow implementation* Knowledge of ITSM, ITOM, and HRSD* Experience with software development and managing end-to-end execution of programs that span multiple engineering teams* Familiarity with Agile software development methodologies and proven experience as a scrum master driving development sprints**Nice to have*** Background in Software Engineering* Capability to problem-solve within fast-paced and constantly changing environments* Experience working cross-functionally in a highly integrated team composed of both technical and non-technical members* Proficiency in communicating technical concepts to non-technical audiences* Strong spoken and written communication skills