Lead/Senior Business Analyst - MSD 365

EPAM Systems; Coimbatore District; Remote; INR 1,800,000 - 2,400,000; Full time

Job summary

EPAM Systems Inc is seeking a Lead/Senior Business Analyst with deep expertise in Microsoft Dynamics 365 and Power Apps. The role spans requirements gathering, BRDs/FRDs, and end-to-end project delivery, bridging business and technical teams across geographies.

You will map complex processes to Microsoft Dynamics 365 and Power Apps, facilitate stakeholder workshops, and support UAT and release readiness. English proficiency and Irish-hours overlap are essential for success.

Qualifications

• 7-15 years of general IT experience with 7+ years in business analysis.
• Experience in creating BRDs, FRDs, user stories, and acceptance criteria.
• Strong requirements gathering and stakeholder management skills.
• English proficiency at upper-intermediate level (B2) or higher.

Responsibilities

• Gather, analyze, and refine business requirements with stakeholders.
• Write detailed user stories, acceptance criteria, BRDs, and FRDs.
• Map business processes onto Dynamics 365 and Power Apps solutions.
• Facilitate workshops with business and technical teams to align on designs.
• Support UAT and release readiness activities.
• Maintain daily overlap with Irish working hours to collaborate with stakeholders.

Skills

Requirements gathering

Stakeholder management

UAT support

English proficiency

Tools

Microsoft Dynamics 365

Power Apps

BRDs/FRDs

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.We are looking for a Lead/Senior Business Analyst with strong expertise in Microsoft Dynamics 365 and Power Apps to join our team.In this role, you will bridge the gap between business stakeholders and technical teams, ensuring that solutions are designed and delivered to meet strategic objectives. You will play a key role in shaping business processes, driving requirement discussions, and supporting end-to-end project delivery.ResponsibilitiesGather, analyze, and refine business requirements in collaboration with stakeholdersWrite detailed user stories, acceptance criteria, BRDs, and FRDsMap and translate business processes onto Microsoft Dynamics 365 and Power Apps solutionsFacilitate workshops and discussions with business and technical teams to align on solution designSupport User Acceptance Testing (UAT) and release readiness activitiesAct as a liaison between business stakeholders and development teams throughout the project lifecycleManage stakeholder expectations and ensure clear communication across all project phasesMaintain daily overlap with Irish working hours to ensure smooth collaboration with stakeholdersRequirements7-15 years of general IT experience, including 7+ years of experience in business analysisBackground in creating BRDs, FRDs, user stories, and acceptance criteriaExpertise in requirements gathering and stakeholder managementProficiency in Microsoft Dynamics 365 and Microsoft Power AppsCapability to map complex business processes onto technical solutionsSkills in supporting UAT and release readiness activitiesEnglish proficiency at an Upper-Intermediate level (B2) or higherFlexibility to maintain daily overlap with Irish working hoursWe offerOpportunity to work on technical challenges that may impact across geographiesVast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certificationsOpportunity to share your ideas on international platformsSponsored Tech Talks & HackathonsUnlimited access to LinkedIn learning solutionsPossibility to relocate to any EPAM office for short and long-term projectsFocused individual developmentBenefit package:Health benefitsRetirement benefitsPaid time offFlexible benefitsForums to explore beyond work passion (CSR, photography, painting, sports, etc.)