Lead Optical Engineer

Capgemini Engineering; Gurgaon; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Capgemini Engineering in India seeks a Lead Optical Engineer with 6+ years of experience to oversee optical networks operations from Gurgaon and Hyderabad. You will monitor DWDM, ROADM, and OTN-based systems, perform fault isolation, and coordinate with field teams to ensure rapid restoration during outages.

The role requires strong troubleshooting and communication skills, experience with NMS/EMS tools, and a proactive approach in a 24x7 NOC environment.

Qualifications

• Experience with optical networks and DWDM/ROADM/OTN fundamentals.
• Familiarity with NMS/EMS monitoring tools.
• Understanding of incident and change management processes.

Responsibilities

• Monitor DWDM, Optical Transport, and Fiber network alarms.
• Perform fault isolation, troubleshooting, and restoration.
• Execute maintenance activities and change implementations.
• Coordinate with field teams and vendors during outages.
• Handle incidents, service requests, and escalations.
• Maintain ticket documentation and operational records.
• Support 24x7 NOC operations and bridge calls during major incidents.

Skills

DWDM/ROADM/OTN fundamentals

NMS/EMS monitoring

Incident and change management

Troubleshooting & communication

Job description

Job Description:

Job Description

Lead Optical Engineer

Experience-6+Years

Location-Gurgaon,Hyderabad

About Us

Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.

Key Responsibilities

• Monitor and manage DWDM, Optical Transport, and Fiber network alarms.
• Perform fault isolation, troubleshooting, and restoration activities.
• Execute maintenance activities and change implementations.
• Coordinate with field teams and vendors during outages.
• Handle incidents, service requests, and customer escalations.
• Maintain accurate ticket documentation and operational records.
• Support 24x7 NOC operations and bridge calls during major incidents.

Mandatory Technical Skills

• Optical networking fundamentals (DWDM, ROADM, OTN)-any one is fine
• NMS/EMS monitoring tools.
• Incident and change management processes.
• Strong troubleshooting and communication skills.

What You'll Love About Working Here

• We offer a range of career paths and internal opportunities within Capgemini group.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Job Description - Grade Specific

Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.