Lead Optical Engineer

Capgemini Engineering; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Capgemini Engineering seeks a Lead Optical Engineer to join our Gurugram/Hyderabad teams in India. You will own optical network operations, drive fault isolation, coordinate with field teams and vendors, and ensure high service uptime across DWDM and fiber networks.

We expect expertise in DWDM/ROADM/OTN, NMS/EMS monitoring, and strong troubleshooting and communication skills. This role offers a collaborative environment with opportunities to advance within Capgemini Engineering.

Qualifications

• Optical networking fundamentals such as DWDM/ROADM/OTN. Tooling for monitoring (NMS/EMS) is expected.
• Experience with incident and change management processes.
• Strong troubleshooting skills and clear communication with teams and customers.

Responsibilities

• Monitor and manage DWDM, Optical Transport, and Fiber network alarms.
• Perform fault isolation, troubleshooting, and restoration activities.
• Execute maintenance activities and change implementations.
• Coordinate with field teams and vendors during outages.
• Handle incidents, service requests, and customer escalations.
• Maintain accurate ticket documentation and operational records.
• Support 24x7 NOC operations and bridge calls during major incidents.

Skills

Optical networking fundamentals

NMS/EMS monitoring tools

Incident management

Change management

Troubleshooting

Communication skills

Job description

About Us

Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.

Job Description

Lead Optical Engineer

Experience-6+Years

Location-Gurgaon,Hyderabad

About Us

Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.

Key Responsibilities

• Monitor and manage DWDM, Optical Transport, and Fiber network alarms.
• Perform fault isolation, troubleshooting, and restoration activities.
• Execute maintenance activities and change implementations.
• Coordinate with field teams and vendors during outages.
• Handle incidents, service requests, and customer escalations.
• Maintain accurate ticket documentation and operational records.
• Support 24x7 NOC operations and bridge calls during major incidents.

Mandatory Technical Skills

• Optical networking fundamentals (DWDM, ROADM, OTN)-any one is fine
• NMS/EMS monitoring tools.
• Incident and change management processes.
• Strong troubleshooting and communication skills.

What You'll Love About Working Here

• We offer a range of career paths and internal opportunities within Capgemini group.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Job Description - Grade Specific

Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.