Lead Logistics Customer Experience and Operations Specialist

A.P. Moller - Maersk; Pune District; Vor Ort; INR 600.000 - 900.000; Vollzeit

Benefits dieser Stelle

Flexible working arrangements

Zusammenfassung

Maersk in Pune, India is seeking a professional to manage customer onboarding and ongoing relationship activities, handle contracts and disputes, and oversee channel management. The role supports global operations with a focus on efficient onboarding and proactive client engagement.

The successful candidate will work within a diverse team, balancing stakeholder needs while ensuring compliance and timely case resolution. Maersk offers a collaborative environment and opportunities for growth.

Aufgaben

• Customer channel management
• Case Management
• Customer onboarding and relationship management
• Contract and dispute management

Kenntnisse

Customer onboarding

Relationship management

Case management

Contract management

Dispute management

Customer channel management

Jobbeschreibung

• Customer onboarding and relationship management
• Contract and dispute management

Key Responsibilities:

• Customer channel management
• Case Management
• Customer onboarding and relationship management
• Contract and dispute management

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].