Lead HR Tech Analyst

ADP Private Limited; Hyderabad; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

ADP Private Limited in Hyderabad, India seeks a Lead Technical Analyst to drive HR technology implementations, integrations, and continuous improvement across HR platforms including ADP Lyric HCM. You will translate business needs into scalable technical solutions and lead end-to-end delivery.

The role requires extensive IT experience in HCM, strong SDLC knowledge, and exceptional stakeholder management. You will collaborate with HR, vendors, and IT teams to ensure robust integrations and

Qualifications

• Bachelor’s or postgraduate degree in Computer Science, Engineering, Information Systems, or related discipline
• 12–14 years of overall IT experience
• 8–10 years in Technical Analyst/Systems Analyst/Business Analyst roles supporting HCM platforms
• Experience driving end-to-end HCM platform implementations
• Experience supporting at least two production support engagements/projects
• Strong experience in system implementation, technical analysis, solution design, troubleshooting and delivery
• Strong understanding of SDLC methodologies and data analysis concepts (SQL)
• Ability to create and maintain clear technical, process docs and training materials
• Strong communication, collaboration, stakeholder management, influencing and leadership skills
• Self-motivated with ability to manage multiple priorities in fast-paced environment
• Experience with ADP Lyric HCM is highly desirable

Responsibilities

• Lead cross-functional projects bridging business needs with technical solutions
• Drive HR systems implementation and enhancements across SAP SuccessFactors and ADP Lyric HCM
• Lead requirements gathering, documentation, config support, testing, and deployment
• Oversee support and continuous improvement of HR systems and integrations
• Partner with HR and stakeholders to design scalable solutions
• Analyze gaps, investigate issues, and present root-cause solutions
• Design and support integrations across HR apps and enterprise platforms
• Create and maintain technical and functional documentation
• Plan testing for enhancements, fixes, releases, and upgrades
• Manage change impacts across tech, processes and operations
• Troubleshoot issues and manage multiple priorities
• Collaborate with platform providers to resolve production/integration issues
• Build expertise in ADP HCM capabilities and legacy platforms

Skills

Technical analysis

HCM knowledge

Stakeholder management

SDLC understanding

SQL/data analysis

Leadership

Education

Bachelor’s or Master’s in CS/Engineering/IS

Tools

ADP Lyric HCM

SAP SuccessFactors

Workday

Oracle HCM

Job description

Job Description

Job Title: Lead Technical Analyst – HCM Platform

The HR Technology team is transforming Human Resources through science, technology, and human intelligence. We build state-of-the-art solutions that create a frictionless associate experience through a seamless digital journey.

We are looking for a highly skilled and experiencedLead Technical Analystto join our team and drive the implementation, support, and continuous improvement of HR technology products. The successful candidate will leverage strong analytical, technical and problem-solving skills to translate business requirements into scalable solutions and drive successful delivery against business objectives.

Job Summary:

Primarily responsible for understanding and supporting HR business processes, analyzing complex data, and implementing technology solutions to address business needs. Responsible for designing, implementing, and supporting inbound and outbound integrations between HR systems, including Recruiting, Onboarding, Employee Central, HR Data Platforms, Identity Management systems, and other enterprise applications.

Interacts with technical and non-technical stakeholders, as well as internal and external vendors and support groups to ensure optimal system functionality and user experience, as well as testing of application releases and upgrades.

Key Responsibilities:

• Lead cross-functional projects that solve complex business problems and bridge business needs with technical solutions
• Drive HR systems implementation and enhancement initiatives across platforms such asSAP SuccessFactorsandADP Lyric HCM
• Lead requirements gathering, documentation, configuration support, testing, issue resolution, and deployment activities
• Oversee the support and continuous improvement of HR systems and integrations
• Partner with HR and business stakeholders to understand requirements and recommend scalable, sustainable solutions
• Analyze gaps, investigate issues, identify root causes, and present solution options to both business and IT stakeholders
• Design, implement, and support integrations across HR applications and related enterprise platforms
• Create and maintain clear technical and functional documentation
• Plan and execute testing for system enhancements, fixes, releases, and upgrades, including test scenarios, documentation, and defect tracking
• Manage change effectively by assessing impacts across technology, processes, and business operations
• Troubleshoot technical issues and manage multiple priorities across projects and support demands
• Collaborate with platform providers to resolve complex production and integration issues
• Continuously build expertise in emerging ADP HCM capabilities while supporting existing and legacy platforms.

Qualifications:

• Bachelor’s or postgraduate degree in Computer Science, Engineering, Information Systems, or a related discipline
• 12-14 years of overall IT experience
• 8-10 years of experience in Technical Analyst, Systems Analyst, or Business Analyst roles supporting Human Capital Management (HCM) platforms
• Experience driving one or more end-to-end HCM platform implementations
• Experience supporting at least two production support engagements/projects
• Strong experience in system implementation, technical analysis, solution design, troubleshooting, and delivery
• Strong understanding of software development lifecycle (SDLC) methodologies
• Strong understanding of SQL and data analysis concepts
• Ability to create and maintain clear technical documentation, process documentation, and training materials
• Strong communication, collaboration, stakeholder management, influencing, and leadership skills
• Self-motivated with the ability to manage multiple priorities in a fast-paced environment
• Experience with ADP Lyric HCM is highly desirable

Preferred Qualifications:

• Product Management certification
• HCM platform certification (e.g., SAP SuccessFactors, Workday, Oracle HCM, ADP)

Location:

Hyderabad, India