Lead Forward Deployed Engineer
Xactly Corp
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Benefits offered by this job
Job summary
Xactly Corporation, part of Vista Equity Partners, is hiring a Forward Deployed Engineer - Adoption. You will work directly with customers to improve adoption of Xactly products, develop AI agents, and create playbooks to scale deployment.
Collaboration with product and engineering teams will refine offerings and enhance customer success globally. Ideal candidates bring 4-6 years in technology consulting or related fields, strong SQL/RDBMS skills, and proven client-management abilities.
Qualifications
- Bachelor's degree or equivalent experience with 4-6 years in Technology Consulting, Business Analysis, Implementation, or related fields.
- Domain background in Incentive Compensation Management, Sales Performance Management, or both.
Responsibilities
- Work with customers to improve adoption of Xactly’s products and address issues.
- Develop best practices, templates, AI agents, and playbooks to enable adoption at scale.
- Collaborate with Product Management and Engineering to continuously improve offerings.
- Interact with Directors and above to ensure high-level customer service.
Skills
Education
Tools
Job description
Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.
Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem. Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.
Xactly, a Vista-backed organization since 2017, is a leader in Sales Performance Management Solutions. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI. Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us! With Vista’s investment and strategic guidance, we combine the agility of a growth-stage company with the scale, stability, and career opportunities of a global technology network. Our teams are empowered to innovate, collaborate, and build meaningful solutions that drive measurable outcomes for customers worldwide.
- Purpose: To empower businesses to maximize company performance by transforming sales through their AI-powered Intelligent Revenue Platform, focusing on aligned incentive compensation, data-driven insights, and seamless revenue management for finance, sales, and revenue teams.
- Growth: Centered on "unleashing human potential" to elevate company performance and empowering employees to "achieve enduring success" through professional development, a supportive culture, and aligning individual goals with company objectives.
- Culture: We’re passionate about cultivating a workplace environment that celebrates the uniqueness of each Xactlian. Diversity fuels our success and by embracing it, we empower our employees around the world to inspire change in the office and in the community.
- Innovation: Xactly's innovation is centered on its AI-powered Intelligent Revenue Platform, which unifies sales performance management (SPM) and revenue intelligence using over two decades of proprietary pay and performance data. Recent innovations leverage artificial intelligence and agentic computing to streamline GTM operations and drive predictable growth.
Together, these pillars define what it means to work at Xactly — a place where you can do the most meaningful work of your career, supported by Vista’s global ecosystem.
Vista’s ecosystem enables purposeful career mobility and sustained professional growth. Employees benefit from the ability to build diverse experiences, collaborate with high-performing peers across portfolio companies, and progress into new roles within a global network of leading enterprise software organizations. This shared talent environment strengthens capabilities, broadens perspective, and supports long‑term career development across the Vista portfolio.
As a Forward Deployed Engineer - Adoption at Xactly Corporation, you’ll be responsible for a mix of working directly with customers to improve their adoption of Xactly’s products and address issues as well as proactively establishing best practices, templates, AI agents, and playbooks to enable adoption at scale. This position will also play a key role in working with Xactly’s Product Management and Engineering teams to continuously improve and enhance our offerings. Client interactions will typically be at the Director level and above at companies who expect a high level of customer service. We are seeking an individual with strong consulting experience, excellent communication, and customer management skills, preferably with domain expertise in sales compensation or management and experience with any programming language or skills with relational databases. Experience working with enterprise-level AI solutions and/or custom agents is also highly beneficial. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.
Travel: Occasional, but not a regular part of the job responsibilities.
Xactly’s Customer Value Consulting team is a mix of technical consultants and SPM experts from industries including SaaS, financial services, and incentive compensation. They’re a group of driven, highly motivated, self-starters who have the ability to adapt quickly and thrive in a fluid environment. They are fast learners who possess the business savvy to execute complex projects in all client verticals and interact with any customer persona. The CVC team are the foremost experts on effective usage and adoption of Xactly products and members of the team are expected to live that example on a daily basis.
- Education & Experience: Bachelor's degree or equivalent experience with 4-6 years in Technology Consulting, Business Analysis, Implementation, or related fields. You should also have domain background in Incentive Compensation Management, Sales Performance Management, or both.
- Solution Architecture: Ability to translate customer requirements into solution designs, guiding clients through decision‑making processes and consulting on best practices for deployment.
- Technical Acumen: Strong business acumen matched with technical problem‑solving skills, including a deep understanding of the SDLC and RDBMS data structures.
- Data Mastery: Advanced proficiency in SQL development. You should also be an “AI native” employee who’s comfortable creating and using agentic workflows both internally and with customers.
- Integration & Troubleshooting: Proven experience with system integrations and troubleshooting complex technical hurdles in enterprise environments.
- Leadership: Ability to work as a functional lead on assigned projects, overseeing technical work as needed while driving successful customer outcomes. Many of your customer projects would have you as the only resource and you must be able keep projects on track as well as handle the end to end workflows.
- Soft Skills: Outstanding service‑orientation and attention to detail with strong interpersonal skills and the ability to work seamlessly as part of a larger team. This role is highly customer‑facing and entails daily interactions with a variety of customer personas.
Joining Xactly means becoming part of a mission‑driven team backed by Vista’s global network. You’ll work alongside industry leaders, access cross‑portfolio development programs, and contribute to innovations that shape the future of enterprise software.
Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.
- Paid Time Off (PTO)
- Comprehensive Health and Accidental Insurance Coverage
- Tuition Reimbursement
- XactlyFit Gym/Fitness Program Reimbursement
- Free snacks onsite (if you work in office)
- Generous Employee Referral Program
- Free Parking and Subsidized Bus Pass (a go-green initiative!)
- Wellness program
Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Be part of something bigger. Build your career with Xactly, powered by Vista.
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