Lead DevOps Engineer

BMC Software; Maharashtra; Híbrido; INR 4.200.000 - 5.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Returnship program

Descripción de la vacante

We are seeking a Lead DevOps Engineer to join the Cloud Platform team responsible for architecting, deploying, and supporting infrastructure across public, private, and hybrid cloud environments. You will own core platform services including Kubernetes, IaC, CI/CD, and GitOps, with a focus on intelligent automation to reduce toil and accelerate incident response.

The role requires hands-on expertise with Terraform, Jenkins, Kubernetes, ArgoCD, Ansible, and cloud deployments (AWS/Google/Oracle).

Formación

• 8–12 years of relevant industry experience.
• Hands-on with Kubernetes, Terraform, Jenkins, Ansible, and ArgoCD.
• Experience with production platforms, on-call and incident response.
• Experience with Change and Incident Management processes.
• Experience deploying on AWS, Google Cloud, or Oracle Cloud.
• Strong Linux fundamentals and troubleshooting skills.
• Independent worker with good technical judgment.
• Strong communication skills for global collaboration.
• Willingness to work rotational shifts (India timings).

Responsabilidades

• Support, maintain, and optimize cloud deployments across multiple providers.
• Maintain platform deployment software including Kubernetes, Rancher, OKE, GKE, EKS.
• Design, develop, and maintain automation using Terraform, Jenkins, ArgoCD, and Ansible.
• Write tooling in Python and Go to accelerate operations.
• Deploy and operate data center and cloud-based infrastructure.
• Provide input for capacity planning and performance improvements.
• Design AI-assisted automation for alerting, runbooks, and self-healing workflows.
• Collaborate with SRE, Operations, and Platform teams on automation opportunities.

Conocimientos

Terraform

Jenkins

Kubernetes

ArgoCD

Ansible

Python

Go

Cloud exposure

Linux fundamentals

Herramientas

Rancher

OKE

GKE

EKS

Descripción del empleo

You may occasionally be required to travel for business

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

This Is Helix. Powered by You.

AtBMC Helix, we don’t do ordinary. We’re theAI-native enginebehind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix ofcurious minds, creative thinkers, and courageous builderswho believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-firstAgentic AI platformempowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

About the Role

As a Lead DevOps Engineer, you will be part of the Cloud Platform team, which is responsible for architecting, deploying, maintaining, and supporting infrastructure platforms across public, private, and hybrid cloud environments. The team owns core platform services, including Kubernetes, Infrastructure as Code, CI/CD platforms, and GitOps tooling, and supports both data centre and cloud-native deployments. In addition to core platform responsibilities, this role will focus on intelligent automation and applied AI use cases to reduce operational toil, improve reliability, and accelerate incident response across the SaaS platform.

Here is how, through this exciting role, YOU will contribute to Helix's and your own success:

• Support, maintain, and optimize private and public cloud deployments across AWS, Google Cloud, Oracle Cloud, and other IaaS platforms.
• Maintain and support all platform deployment software including Kubernetes, Rancher, OKE, GKE, and EKS.
• Design, develop, and maintain automation using Terraform, Jenkins, ArgoCD, and Ansible.
• Write and maintain automation and tooling using Python and/or Go.
• Deploy and operate data center environments across bare metal, virtualized, and cloud-based infrastructure.
• Provide architectural input for capacity planning, performance management, data center rollouts, and consolidation initiatives.
• Design and implement AI-assisted automation to streamline operational workflows, including:
  • Intelligent alert enrichment, correlation, and noise reduction
  • Automated runbooks and self-healing workflows
  • AI-assisted troubleshooting and incident summarization
  • Integrate LLM-based capabilities into existing platform tooling, CI/CD pipelines, and ChatOps workflows (Slack/Teams) where appropriate.
• Partner with SRE, Ops, and Platform stakeholders to identify high-impact automation opportunities and drive measurable operational improvements.
• Ensure all automation and AI-enabled solutions are secure, reliable, auditable, and production-ready.

To ensure you’re set up for success, you will bring the following skillset & experience:

• Strong hands-on experience with Terraform, Jenkins, Kubernetes, ArgoCD
• 8–12 years of relevant industry experience (industry domain not critical).
• Strong knowledge and hands-on experience with Kubernetes, Terraform, Jenkins, Ansible, and ArgoCD.
• Proven experience supporting production platforms with on-call and incident response responsibilities.
• Experience working with Change and Incident Management tools and processes.
• Prior experience deploying and operating infrastructure in at least one major cloud provider: AWS, Google Cloud, or Oracle Cloud.
• Strong Linux fundamentals and system troubleshooting skills.
• Ability to work independently with minimal supervision and exercise sound technical judgment.
• Experience solving problems of diverse scope requiring data analysis, evaluation of alternatives, and practical decision-making.
• Strong verbal and written communication skills for collaboration with a global, cross-functional team.
• Should be willing to work in rotational shifts: 7AM, 12.30PM and 3.30PM shifts (India timings)

Nice to Have

• Applied AI experience in infrastructure and operations, including AI-driven alert correlation and noise reduction, automated runbooks and self-healing workflows, AI-assisted troubleshooting and incident summarization, and integration of LLMs into platform tooling, CI/CD pipelines, and ChatOps or self-service solutions; familiarity with LLM APIs, frameworks such as LangChain or LlamaIndex, and AI security and governance practices is a plus.
• Experience with Spectro Cloud or similar Kubernetes management platforms.
• Familiarity with observability stacks such as Prometheus, Grafana, ELK/OpenSearch.
• Exposure to AIOps platforms or event-driven automation systems.
• Working knowledge of Active Directory and enterprise directory services.
• Knowledge of networking fundamentals, including DNS, routing, load balancing, and connectivity troubleshooting.

Why Work Here? Because You’ll Matter.

We’re not hiring for roles—we’re hiring forimpact. At Helix, you’llsolvehard problems, buildsmart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe intrust, transparency, andgrit. Our culture is inclusive, flexible, and built for people who want to stretch themselves-andsupport others doing the same. Whether you’re remote or in-office, you’ll find space toshow up fully and contribute meaningfully.You won’t be boxed in—you’ll be backed up.

Make Your Mark At Helix

If Helixexcites youbut you're unsure if you meet every qualification, we value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 4,700,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.

( Returnship@BMC )

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce.