LEAD - DELIVERY

Omega Healthcare Management Services Pvt. Ltd.; Tamil Nadu; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Omega Healthcare Management Services Pvt. Ltd. in Chennai seeks a Lead - Delivery with 5–8 years of US healthcare experience to lead a 25+ member team. The role focuses on delivering high-quality services and guiding delivery excellence across the organization.

You will mentor teams, drive performance metrics, and collaborate with quality and training teams to sustain client satisfaction and operational efficiency.

Qualifications

• Minimum 5years experience in US healthcare

Responsibilities

• Responsible for managing a team of 25+ team members
• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members' feedback and resolve any issues or conflicts
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Work closely with quality & training teams

Skills

Vendor Management

Project Management

SDLC

Outsourcing

Global Delivery

IT Strategy

IT Service Management

Solution Architecture

CRM

ITIL

Job description

• TAMIL NADU

Posted On 19 Oct 2026

End Date 02 Nov 2026

Required Experience 5 - 8 years

Basic Section

No. Of Openings 1

Grade 2A

Designation Lead - Delivery

Organisational

Country IN

State TAMIL NADU

City CHENNAI

Skills

Skill

Vendor Management Project Management SDLC Outsourcing Global Delivery IT Strategy IT Service Management Solution Architecture CRM ITIL

Education Qualification

CERTIFICATION

Job Description

• Responsible for managing a team of 25+ team members
• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members' feedback and resolve any issues or conflicts
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Work closely with quality & training teams

Job specifications:

• Minimum 5years experience in US healthcare