SENIOR LEAD - DELIVERY

Omega Healthcare Management Services Pvt. Ltd.; Chennai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Omega Healthcare Management Services Pvt. Ltd. in Chennai seeks a Team Leader / Senior Team Leader for Medical Coding to supervise a team in surgery and anesthesia coding and ensure quality and timely delivery.

The role requires 5–8 years of experience, client management, and coding certifications such as CPC/CCS/COC/AHIMA. Excellent communication and process governance are essential for this position.

Qualifications

• Minimum 5/6 years of professional and relevant experience in medical coding with surgery and anaesthesia.
• Must have experience in client and stakeholder management, team management.
• Must have Coding Certification like CPC/ CCS/ COC/ AHIMA.
• Any graduate will do.

Responsibilities

• Monitor, identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques.
• Monitor and act on personnel and disciplinary issues.
• Provide subject matter expertise to Quality Control Analysts in the team.
• Ensure training needs of subordinates are met.
• Adjust to the needs of meeting service level agreements under supervision of Operations Manager.
• Successfully complete all client related training and keep record of the same.
• Hold team meetings on a regular basis with direct reports.
• Communicate all process and client updates to direct reports within specific timelines and keep record for such updates.
• Act as single point contact for the assigned team members for all their job-related needs and create a harmonious work environment.
• Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable compliance requirements.

Skills

Vendor Management

Project Management

SDLC

IT Service Management

Solution Architecture

CRM

ITIL

Outsourcing

Global Delivery

IT Strategy

Service Delivery

Education

Bachelor's degree

Job description

• TAMIL NADU

Posted On 22 Oct 2026

End Date 07 Nov 2026

Required Experience 5 - 8 years

Basic Section

No. Of Openings 1

Grade 2B

Organisational

Country IN

State TAMIL NADU

City CHENNAI

Skills

Skill

Vendor Management Project Management SDLC IT Service Management Solution Architecture CRM ITIL Outsourcing Global Delivery IT Strategy Service Delivery

Job Description

Job Title: Team Leader / Senior Team Leader

Service Line: Medical Coding

Department: Operations

Job Description:

• Monitor, identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques.
• Monitor and act on personnel and disciplinary issues.
• Provide subject matter expertise to Quality Control Analysts in the team.
• Ensure training needs of subordinates are met.
• Adjust to the needs of meeting service level agreements under supervision of Operations Manager.
• Successfully complete all client related training and keep record of the same.
• Hold team meetings on a regular basis with direct reports.
• Communicate all process and client updates to direct reports within specific timelines and keep record for such updates.
• Act as single point contact for the assigned team members for all their job-related needs and create a harmonious work environment.
• Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable compliance requirements.

Job Specification:

• Minimum of 5/6 Years of Professional and Relevant Experience in Medical Coding with Surgery and Anaesthesia speciality.
• Must have experience in Client and Stakeholder Management, Team Management.
• Must have Coding Certification like CPC/ CCS/ COC/ AHIMA.
• Any graduate will do.