Lead Consultant - SAP DMC

Last Working Day; Pune District; Sur place; INR 1 400 000 - 2 400 000; Plein temps

Résumé du poste

Last Working Day is seeking an SAP Digital Manufacturing Cloud (DMC) Consultant – AMS to provide application support, troubleshoot issues, and drive continuous improvements for manufacturing ops running on SAP DMC.

You will handle L2/L3 production support, analyze incidents, and assist with integrations between shop floor systems and enterprise apps like SAP S/4HANA. Role emphasizes incident management and enhancements in an AMS environment.

Qualifications

• Good knowledge of SAP Digital Manufacturing Cloud.
• Experience with manufacturing execution processes.
• Experience with production orders and shop floor execution.
• Understanding of data collection and production confirmations.
• Knowledge of integration with SAP S/4HANA.
• Experience in AMS support environments (incident & change management).

Responsabilités

• Provide L2/L3 production support for manufacturing processes within SAP Digital Manufacturing Cloud.
• Analyze and resolve incidents, service requests, and problem tickets raised by business users.
• Troubleshoot issues related to production order execution and shop floor operations.
• Support data collection, manufacturing confirmations, and data synchronization.
• Configure and maintain production processes, work centers, and resources in the DMC environment.
• Support integration with SAP ECC, SAP Manufacturing Integration and Intelligence, and third-party shop floor systems.

Connaissances

SAP Digital Manufacturing Cloud

Manufacturing execution processes

Production orders

Shop floor operations

Data collection

SAP S/4HANA integration

AMS incident & change management

APIs & message services

Outils

APIs

Message queues

Description du poste

Job Description

Role Overview

The SAP Digital Manufacturing Cloud (DMC) Consultant – AMS is responsible for providing application support, troubleshooting, and continuous improvements for manufacturing operations running on SAP Digital Manufacturing Cloud. The consultant ensures smooth integration between shop floor systems and enterprise applications such as SAP S/4HANA and SAP Manufacturing Execution.

This role focuses on incident management, system enhancements, monitoring integrations, and supporting production environments in an AMS model.

Key Responsibilities

Application Support

• Provide L2/L3 production support for manufacturing processes within SAP Digital Manufacturing Cloud.
• Analyze and resolve incidents, service requests, and problem tickets raised by business users.

Troubleshoot issues related to

• Production order execution
• Shop floor operations
• Work center activities
• Data collection and manufacturing confirmations
• Monitor system interfaces between SAP Digital Manufacturing Cloud and SAP ECC.
• Perform root cause analysis (RCA) for production and integration issues.
• Support batch jobs, message queues, and data synchronization.

Configure and maintain

• Production processes
• Work centers and resources
• Support minor enhancements and change requests in the DMC environment.

Integration Support

Support integration with

• Sap Ecc
• SAP Manufacturing Integration and Intelligence
• Third-party shop floor systems and IoT devices
• Troubleshoot interfaces using APIs and message services.

Required Skills

• Good knowledge of SAP Digital Manufacturing Cloud

Experience with

• Manufacturing execution processes
• Production orders and shop floor execution
• Data collection and production confirmations
• Understanding of manufacturing processes and shop floor operations
• Knowledge of integration with SAP S/4HANA
• Experience working in AMS support environments (incident & change management)