Lead Business Analyst - Telecom with Salesforce

EPAM Systems; India; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

EPAM Systems in India is hiring a Lead Business Analyst - Telecom with Salesforce to shape requirements and lead Scrum execution for an existing Fiber Application Stream.

You will influence cross-functional teams that design, build, test, deploy, and maintain software while keeping delivery on track. Responsibilities include eliciting feedback, aligning scope, documenting plans, guiding features through build and release, and acting as Scrum Master to manage sprints and risks.

Qualifications

• Bachelor's degree in a technical field or comparable practical experience.
• 8+ years of total IT experience, with 5+ years focused on Business Analysis, emerging technologies, or related technical domains.
• Proven track record in software development and driving end‑to‑end delivery across multiple engineering teams.
• Hands‑on knowledge of Salesforce
• Strong command of Agile software development methodologies
• Demonstrated experience as a Scrum Master leading development sprints
• English level B2 (Upper-Intermediate) or higher for effective communication
• Nice to have Background in Network Engineering
• Familiarity with OSS
• Understanding of Salesforce (core clouds)

Responsibilities

• Elicit and collect stakeholder feedback to define, validate, and clarify requirements
• Keep the program scope succinct and aligned across all workstreams
• Develop and refresh documentation needed to manage the program and related projects
• Partner with engineering, QA, product managers, and other teams to guide features through build, test, and timely release
• Lead Scrum Master duties by managing schedules, identifying impediments, and communicating risks and issues to stakeholders
• Drive release schedules and milestones while maintaining pace in a high-speed environment
• Support delivery with hands‑on software development and project management, ensuring strong cross‑functional coordination and inter/intra team communication

Skills

Business Analysis

Agile Methodologies

Scrum Master

Stakeholder Management

Cross-functional Collaboration

Software Delivery

Communication

Education

Bachelor's degree in technical field

Tools

Salesforce

Job description

We are hiring a Lead Business Analyst - Telecom with Salesforce to shape requirements and lead Scrum execution for an existing Fiber Application Stream. You will influence cross-functional teams that design, build, test, deploy, and maintain software while keeping delivery on track.

Responsibilities

• Elicit and collect stakeholder feedback to define, validate, and clarify requirements
• Keep the program scope succinct and aligned across all workstreams
• Develop and refresh documentation needed to manage the program and related projects
• Partner with engineering, QA, product managers, and other teams to guide features through build, test, and timely release
• Lead Scrum Master duties by managing schedules, identifying impediments, and communicating risks and issues to stakeholders
• Drive release schedules and milestones while maintaining pace in a high-speed environment
• Support delivery with hands‑on software development and project management, ensuring strong cross‑functional coordination and inter/intra team communication

Requirements

• Bachelor's degree in a technical field or comparable practical experience
• 8+ years of total IT experience, with 5+ years focused on Business Analysis, emerging technologies, or related technical domains
• Proven track record in software development and driving end‑to‑end delivery across multiple engineering teams
• Hands‑on knowledge of Salesforce
• Strong command of Agile software development methodologies
• Demonstrated experience as a Scrum Master leading development sprints
• English level B2 (Upper-Intermediate) or higher for effective communication
• Nice to have Background in Network Engineering
• Familiarity with OSS
• Understanding of Salesforce (core clouds)

Qualifications

• Qualifications in Software Engineering
• Capability to solve problems in fast-paced, continuously evolving environments and collaborate cross‑functionally in highly integrated teams of technical and non-technical members
• Strength in communicating technical topics to non-technical audiences with clear verbal and written skills