Lead Business Analyst - Telecom

EPAM Systems; Bengaluru; On-site; INR 1,800,000 - 2,900,000; Full time

Job summary

EPAM Systems in Bengaluru seeks a Lead Business Analyst - Telecom with Salesforce to drive product requirements and guide Agile delivery within a Fiber application stream. You will align stakeholders, run Scrum ceremonies, and partner with engineering, QA, and product to deliver features through build, test, and on-time release.

Responsibilities include gathering stakeholder input, maintaining scope, and delivering governance artifacts, while collaborating across engineering teams to ensure

Qualifications

• Bachelor's degree in a technical discipline or equivalent hands‑on experience.
• 8+ years IT experience, with 5+ years in Business Analysis or related areas.
• Solid background in software development and leading end‑to‑end program execution across multiple teams.
• Working knowledge of Salesforce and its core clouds.
• Deep understanding of Agile software development approaches and Scrum.

Responsibilities

• Gather and consolidate stakeholder input to define and refine requirements.
• Maintain a clear scope definition across the full program.
• Create and update program and project documentation for governance and delivery.
• Collaborate with engineers, QA, product, and other teams to move features through build, test, and release.
• Facilitate Scrum Master activities by tracking schedules and surfacing risks.
• Own release plans and milestones to sustain high velocity in a fast-paced environment.
• Provide hands-on software development and project management support across teams.

Skills

Business Analysis

Salesforce

Agile methodologies

Scrum Master

Stakeholder management

Education

Bachelor's degree

Tools

Salesforce

Job description

We are seeking a Lead Business Analyst - Telecom with Salesforce to drive product requirements and guide Agile delivery within a Fiber application stream. You will align stakeholders, run Scrum ceremonies, and partner with engineering, QA, and product to deliver features through build, test, and on-time release.

Responsibilities

• Gather and consolidate stakeholder input to define and refine requirements
• Maintain a clear and consistent scope definition across the full program
• Create and keep up to date program and project documentation used for governance and delivery
• Collaborate with software engineers, QA, product managers, and other engineering teams to move features through build, test, and on-time release
• Facilitate Scrum Master activities by tracking schedules, surfacing risks, and communicating issues to stakeholders
• Own release plans and key milestones to sustain high velocity in a fast-paced environment
• Provide hands-on software development and project management support, coordinating cross-functionally and managing inter/intra team communications to deliver program results

Requirements

• Bachelor's degree in a technical discipline or equivalent hands‑on experience
• 8+ years of overall IT experience, including 5+ years in Business Analysis, emerging technologies, or related technical areas
• Solid background in software development and leading end‑to‑end program execution across multiple engineering teams
• Working knowledge of Salesforce
• Deep understanding of Agile software development approaches
• Proven ability as a Scrum Master running development sprints
• English proficiency of at least B2 (Upper-Intermediate) to communicate effectively

Nice to have

• Background in Network Engineering
• Familiarity with OSS
• Understanding of Salesforce (core clouds)
• Qualifications in Software Engineering
• Ability to resolve problems in fast-paced, constantly changing environments while collaborating cross‑functionally in highly integrated teams of technical and non‑technical members
• Skill in explaining technical concepts to non‑technical audiences with strong verbal and written communication