Lead Business Analyst - Payments

EPAM Systems India Pvt Ltd; Pune District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

EPAM Systems India Pvt Ltd is seeking an experienced Lead Business Analyst to own product strategy and drive execution for platform capabilities within the payments ecosystem. You will bridge business needs with technical delivery, shaping roadmaps and ensuring successful feature delivery in a fast-paced Agile environment.

The role involves owning the product vision, backlog, and collaboration with Engineering, Architecture, Operations, and business teams to deliver APIs, cloud-native

Qualifications

• Bachelor's degree or equivalent in CS/Engineering/IT/Business or related discipline.

Responsibilities

• Own the product vision, roadmap, and backlog for platform capabilities.
• Define, prioritize, and manage features, user stories, and acceptance criteria.
• Partner with stakeholders to identify customer needs, market opportunities, and product enhancements.
• Leverage data, customer feedback, and metrics to drive product decisions.
• Lead feature elaboration and requirements, and act as voice of the customer.

Skills

Business Analysis

BRD

FRD

Stakeholder Management

Risk Management

Product Management

Roadmap Planning

Backlog Prioritization

Feature Lifecycle

APIs

Cloud-native

Microservices

Data-driven Decisions

Communication

SAFe

Agile

Payments Domain

AI Tools Familiarity

Education

Bachelor's degree in CS/Engineering/IT/Business

Tools

None

Job description

We are seeking an experienced **Lead Business Analyst** to own product strategy and drive execution for platform capabilities within our payments ecosystem. The ideal candidate will bridge business needs with technical delivery, working closely with cross-functional teams to shape product roadmaps and ensure successful feature delivery in a fast-paced, Agile environment.Responsibilities* Own the product vision, Working Backwards document, and roadmap for one or more platform capabilities* Define, prioritize, and manage product features, user stories, and backlog items* Partner with stakeholders to identify customer needs, market opportunities, and product enhancements* Leverage business insights, customer feedback, and operational metrics to drive product decisions* Lead feature elaboration and requirements definition activities* Act as the voice of the customer and advocate for business needs* Build strong partnerships across Product, Engineering, Architecture, Operations, and Business teams* Facilitate alignment and trade-off discussions, and influence product decisions* Mentor team members and foster a culture of innovation and continuous improvement* Manage the product backlog, acceptance criteria, and feature prioritization* Collaborate closely with Engineering teams to ensure successful feature delivery* Lead backlog grooming, sprint planning, and elaboration sessionsRequirements* 10-15 years of overall IT experience, including managing technical or platform products in an Agile environment* Expertise in Business Analysis, BRD, FRD, Stakeholder Management, and Risk Management* Knowledge of product management, roadmap planning, backlog prioritization, and feature lifecycle management* Capability to translate business requirements into actionable product features and user stories* Background in working with engineering teams building APIs, cloud-native applications, microservices, or distributed systems* Skills in analytical and data-driven decision-making* Experience facilitating trade-off decisions across business, customer, operational, and technical priorities* Proficiency in communication, stakeholder management, and influencing skills* Flexibility to use AI-assisted tools (e.g., Microsoft 365 Copilot, ChatGPT, Claude, or similar) to improve product management effectiveness* Understanding of Agile and SAFe frameworks* Background in Payments, Open Banking, FinTech, Banking, or Disputes domain* Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or related discipline, or equivalent practical experienceNice to have* Experience managing high-volume transaction processing or platform products* Experience defining product KPIs, adoption metrics, and operational health measures* Familiarity with cloud-native architectures, DevOps practices, and modern software delivery models