Senior Business Analyst

Xceedance; Dadri; On-site; INR 600,000 - 800,000; Full time

Job summary

Xceedance in India is seeking a Business Analyst specialized in configuration to bridge business problems with IT solutions. You will elicit requirements, articulate user stories, and align stakeholders while ensuring traceability and compliant documentation.

Strong analytical and communication skills are essential, with a techno-functional background in insurance. You will work within a diverse, active environment, focusing on process digitization and end-to-end solution delivery.

Qualifications

• Fundamental understanding of BA planning, management, tools, and techniques.
• Practical knowledge of business process frameworks and ability to implement the same.
• Basic awareness of Process Flow creation tools like Lucidchart, Bizagi, Agile and Integration tools.
• Ability to work on configuration requirements.
• Awareness of performance standards (including SLAs and KPIs).
• Strong understanding of key business drivers and stakeholders in each context.
• Awareness of agile development and functionalities on insurance applications.
• Aware of Xceedance's organizational structure, key functions, offerings, and general policies.
• Recognizes various concepts, jargons, products employed in IT and P&C insurance industry.

Responsibilities

• Interacting with business areas, understanding problems and providing possible solutions with configuration skills.
• Elicit requirements from clients, articulate user stories, identify scopes and risks.
• Maintain requirements with traceability for validation.
• Manage client expectations by presenting a holistic project picture and coordinating stakeholders.
• Apply business process frameworks to digitize, optimize and transform processes and tools.
• Manage external stakeholders and monitor UAT responses.
• Monitor customer satisfaction and maintain regular communication with clients.
• Prepare documentation and paperwork as guidelines or compliance requirements.
• Contribute to organisational values and follow industry/quality practices.

Skills

Analytical skills

Logical thinking

Communication skills

Problem solving

Email/document drafting

Stakeholder management

Education

Techno-functional degree with P&C insurance background/certification

Tools

BPMN

TFS

Jira

DevOps

Microsoft Visio

Balsamiq

Lucidchart

Bizagi

SSRS

SQL

Job description

• Ability to work as a BA - Configuration.
• Ability to work with various project management tools like BPMN, TFS, Jira, DevOps, Workflow tools like Microsoft Visio, Wireframe tools like Balsamiq and more.
• Applied skills in MS Office and Presentations.
• Strong analytical skills to analyse given data using tools and techniques.
• Good logic building skills to draw logical insights.
• Professional writing, networking, and communication style with the ability to formulate emails, presentations, and documents.
• Competent to work in an active and diverse environment.
• Embodies an exceptional problem-solving aptitude.
• Recognized with a degree containing techno-functional knowledge with P&C insurancebackground/certification.
• Proficient knowledge of SQL, SQL procedures and SQL Server Reporting Services (SSRS).

Key requirements for the position

• Fundamental understanding of BA planning, management, tools, and techniques.
• Practical knowledge business process frameworks and ability to implement the same.
• Basic awareness of Process Flow creation tools like Lucid Chart, Bizagi, Agile and Integration tools.
• Ability to work on configuration requirements.
• Awareness of performance standards (including any SLAs and KPIs).
• Strong understanding of key business drivers and key stakeholders in each context.
• Key awareness of agile development and functionalities on insurance applications.
• Aware of Xceedance's organizational structure, key functions, offerings, and general policies.
• Recognizes various concepts, jargons, products employed in IT and P&C insurance industry.

Job Description

• Interacting in areas of business, understanding the business problems and providing possible solutions and plans for the same. Ability to apply the Configuration skills wherever required.
• Independently eliciting requirements from clients, visualizing and articulating complex requirement in a user story and identify scopes and risks for respective client problems statement.
• Maintaining requirements by ensuring forward and backward traceability for future validation.
• Managing client expectations by presenting a holistic picture of the project, executing sessions for BA team and connecting different stakeholders to enable change.
• Applying business process frameworks to digitize, optimize and transform processes and tools in an integrated manner.
• Performing the management of external stakeholders.
• Evaluating business solutions and their performance measures, identifying Internal Solution Component Dependencies and monitoring UAT responses.
• Monitoring customer satisfaction, maintaining communication with them and keeping them updated through regular interaction.
• Preparing documentation and paperwork as prescribed guidelines or compliance requirements.
• Contributing to the organisational values and following industry and quality practices by actively engaging in the larger learning process.
• Driving concise, structured, and effective communication with peers and clients.