The candidate must be a Registered/Certified Labour Welfare Officer under the Factories Act, 1948, certified by the Directorate of Industrial Safety & Health (DISH), Government of Maharashtra. Applications without this certification cannot be considered due to statutory requirements.
Role Summary:
The Labour Welfare Officer (LWO) will ensure statutory compliance under the Factories Act and Labour Laws, maintain healthy employee-management relations and implement the welfare and HR initiatives at the manufacturing plant. The role involves statutory welfare responsibilities, employee engagement, IR support, training coordination and day-to-day HR operations.
A. Statutory Welfare & Compliance
- Ensure full compliance with the Factories Act, 1948 and all relevant labour legislation.
- Maintain statutory registers, welfare records, notice boards, and information bulletins.
- Liaise with DISH, Labour Office, ESIC, PF, local authorities, and government bodies.
- Handle statutory audits, internal/external audits, and customer compliance audits.
- Maintain proper records of plant employees, including contract labour, attendance, overtime, leave, etc.
- Prepare and submit daily, weekly, and monthly MIS reports related to welfare, compliance, and HR metrics.
B. Employee Welfare & Support
- Advise and assist management in providing welfare amenities (canteen, restrooms, first aid, drinking water, creche if applicable, transport, etc.).
- Address worker grievances, provide counselling, and help workers adjust to working conditions.
- Handle Mediclaim documentation and support employees in claim settlements.
- Conduct floor visits and welfare inspections to ensure proper upkeep of facilities.
C. Industrial Relations & Employee Relations
- Establish contacts and maintain harmonious relations between management and workers.
- Promote transparent communication to ensure productive efficiency and industrial harmony.
- Support HR team in IR matters, disciplinary actions, and conflict-resolution processes.
D. HR Operations & Training
- Manage joining formalities, onboarding, and induction programmes for new employees.
- Advise management on training needs and maintain training records.
- Assist HR team in evaluation, development, and implementation of HR strategies.
- Support and conduct employee engagement initiatives and welfare programs.
- Develop and maintain positive relationships with government & non-government bodies for smooth functioning of statutory and welfare activities.
Skills Required:
A. Technical Knowledge
- Time Office activities, Attendance & Leave Management
- Statutory Compliance under Factories Act & Labour Laws
- Grievance handling and problem-resolution
- HR policies and cross-departmental workflows
- Excellent communication, presentation, and interpersonal skills
- Empathy, patience, and strong worker-connect abilities
- Strong documentation, reporting, and analytical abilities
- Problem-solving mindset and ability to maintain confidentiality
- Proficiency in Marathi, Hindi, and English preferred
Qualifications & Experience:
- Must be a certified Welfare Officer as per the Factories Act, 1948 from the Directorate of Industrial Safety & Health (Maharashtra)
- Graduate + MBA / MPM / MSW / MLS or equivalent postgraduate qualification in Labour Welfare, IR or HRM