Laboratory Operations Manager

startuphr.consulting; Bengaluru; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

startuphr.consulting seeks a Laboratory Operations Manager in Bengaluru with 6–12 years in testing labs or quality settings. The role requires a bachelor’s degree in engineering and strong knowledge of lab operations and ISO/IEC 17025 standards.

Responsibilities include planning test activities, coordinating with multiple teams, maintaining equipment, managing quality and CAPA, and ensuring safe, compliant lab operations. Immediate start preferred.

Qualifications

• 6–12 years of experience in testing laboratories or quality environments.
• Bachelor’s degree in engineering or related technical field.
• Good understanding of testing standards, lab operations, and ISO/IEC 17025 preferred.

Responsibilities

• Plan, schedule, and monitor testing activities for timely execution and resource use.
• Manage test slot bookings, provide status updates, and handle queries.
• Review and approve SRFs, track samples, and monitor test programs.
• Coordinate with operations, delivery, finance, and sales teams.
• Plan and oversee preventive and breakdown maintenance with AMC/service teams.
• Implement and monitor quality objectives and ISO/IEC compliance.
• Identify and manage non-conforming work; perform root cause analysis and CAPA.
• Plan and ensure timely calibration of equipment; maintain records.
• Allocate manpower and manage shifts for uninterrupted operations.
• Review, verify, and approve test reports for accuracy and completeness.
• Provide guidance on test setup, execution, and troubleshooting.
• Identify training needs and assess team performance.
• Maintain records, logbooks, and audit-ready data.
• Ensure adherence to safety protocols and safe lab conditions.
• Address customer complaints and ensure timely service delivery.
• Drive continuous improvements to reduce downtime and improve efficiency.

Skills

Test activity management

Customer coordination

SRF management

Internal coordination

Maintenance management

Quality management

Non-conformance handling

Calibration management

Shift management

Test report management

Technical oversight

Training management

Documentation management

Safety compliance

Customer satisfaction

Continuous improvement

Education

Bachelor's degree in engineering

Job description

Looking for Laboratory Operations Manager

NP: Immediate

Experience: 6–12 years of experience in testing laboratories / quality /

environmental testing, with exposure to lab operations and team management

Educational Qualification: Bachelor’s degree in engineering or a related technical field

Technical Knowledge: Good understanding of testing standards, lab operations, and

quality systems (ISO/IEC 17025 preferred)

Primary Job Responsibilities:

• 1. Test Activity Management: Plan, schedule, and monitor all testing activities to ensure timely execution and optimal utilization of resources.
• 2. Customer Coordination C Communication: Manage test slot bookings, provide status updates, and handle customer queries, clarifications, and escalations.
• 3. Program C SRF Management: Review and approve SRFs, ensure proper sample tracking, and monitor execution of test programs as per requirements.
• 4. Internal Coordination: Coordinate with operations, delivery, finance, and sales teams to ensure smooth execution and alignment of test programs.
• 5. Maintenance Management: Plan and oversee preventive and breakdown maintenance; coordinate with AMC/service teams to ensure minimal downtime.
• 6. Quality Management: Implement and monitor quality objectives, ensure compliance with standards (ISO/IEC), and maintain overall lab quality systems.
• 7. Non-Conformance Handling: Identify, document, and manage non-conforming work; perform root cause analysis and implement CAPA.
• 8. Calibration Management: Plan and ensure timely calibration of all equipment and instruments; maintain records and traceability.
• 9. Resource C Shift Management: Allocate manpower, manage shifts, and ensure availability of skilled resources for uninterrupted operations.
• 10. Test Report Management: Review, verify, and approve test reports ensuring accuracy, completeness, and compliance with requirements.
• 11. Technical Oversight: Provide guidance on test setup, execution, troubleshooting, and
• 12. Performance C Training: Identify training needs, evaluate team performance, and ensure
• 13. Data C Documentation Management: Ensure proper maintenance of records, logbooks, utilization data, and audit readiness.
• 14. Safety C Compliance: Ensure adherence to safety protocols, proper handling of equipment, and safe working conditions in the lab.
• 15. Customer Satisfaction C Issue Resolution: Address customer complaints, minimize delays, and ensure timely delivery of services.
• 16. Continuous Improvement: Drive initiatives to improve efficiency, reduce downtime, and