L4 - TW Sales - TN - Chennai - BACL

bajajauto; Chennai District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Bajaj Auto in India seeks a Finance Sales Lead to drive dealership growth, lead a team of Off Roll DMAs and promote finance schemes. The role emphasizes customer acquisition, strict documentation, and timely case processing with dealer relationships at the core.

The incumbent will monitor competition, ensure high productivity of DMAs, and report performance to ASM while maintaining TATs for disbursements. Strong communication and Excel skills are essential.

Qualifications

• Experience leading a team of DMAs to drive sales and market penetration.
• Proficient in KYC/document verification and ICAS data entry.
• Strong knowledge of finance schemes and lending processes.
• Excellent communication and relationship management.

Responsibilities

• Manage a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per target.
• Verify documents, w.r.t. customers e.g. KYC, and submit ICAS entries within prescribed TAT.
• Promote finance schemes to customers (within & outside dealership) to meet targets.
• Maintain and improve relationships with dealers and address issues daily.
• Monitor competition activity at dealership & location.
• Improve DMA productivity and regular ASC/branch visits.
• Handle enquiry management and follow-ups on open leads.
• Convert leads (Web/Tele/ Rural) to finance cases.
• Oversee RC collections and FEMI/non-starter resolutions as per targets.
• Keep ASM updated on targets vs achievements daily.
• Maintain TAT for decision on cases and speedy disbursement.
• Explain all schemes to customers.

Skills

Sales/marketing skills

Working with others

Relationship management

Good Communication

Result orientation

EXCEL Knowledge

Tools

ICAS system

Job description

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The purpose of this role is to drive finance business growth and penetration at assigned dealerships by leading and motivating a team of Off-Roll Sales DMAs, ensuring high-quality customer acquisition, and maintaining strict compliance with documentation and operational processes. The role is responsible for achieving sales targets, promoting finance schemes, converting enquiries and leads, and ensuring timely case processing and disbursement. It also focuses on building strong dealer relationships, monitoring competition at the market level, and supporting collections through RC collection and resolution of FEMI/non-starter cases. Additionally, the role ensures regular reporting of performance to the ASM, adherence to TATs, and consistent improvement in DMA productivity to deliver superior customer service and business outcomes

Key Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand & Explain All the Schemes to The Customers.

Key Skills Required

• Sales/marketing skills
• Working with others
• Relationship management
• Good Communication
• Result orientation
• EXCEL Knowledge

Key Performance Indicators

• Responsible for achieving volume targets for the area on quarterly basis
• Responsible for achieving penetration targets for the area on quarterly basis
• Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis.
• To execute special schemes for festivals and conducting loan melas etc.
• To increase insurance penetration on total sales on quarterly basis
• Login to disbursement ratio should be kept more than 80%
• Repayment should be more than 95% within the TAT